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Yugo

Global student housing operator and manager

Leasing Agent

Real Estate SalesConfirmed live in the last 24 hours
Full-timeTucson, AZ, USA

About the Job

Requirements

  • A high school diploma, GED, or equivalent is preferred; equivalent experience in residential properties, rental operations, or a related area may substitute.
  • Experience working at a property is relevant, preferably at a university or college.
  • Experience with property management software such as RealPage, Entrata, or similar systems.
  • Strong interpersonal and communication skills to build and maintain relationships.
  • Customer service skills, including managing difficult or emotional customer and staff situations, responding promptly to customer needs, and quickly addressing resident requests.
  • Carbon Literacy Certification or willingness to undertake the training.
  • Ability to work a flexible schedule, including evenings and weekends as needed.

Responsibilities

  • Greet prospective residents, conduct community tours, and communicate property features, amenities, and benefits to support leasing goals.
  • Respond professionally and promptly to phone calls, emails, and in-person inquiries from prospective and current residents.
  • Process rental applications, secure deposits, and prepare lease agreements in compliance with company policies and Fair Housing regulations.
  • Coordinate move-in and move-out processes, ensuring apartments are ready and residents receive a positive onboarding experience.
  • Maintain accurate leasing records, guest cards, reports, lease files, and commission tracking documentation.
  • Support lease renewals by distributing renewal notices and following up with residents to encourage retention.
  • Assist with marketing and outreach initiatives, including community events, advertising, and local outreach, to generate leads and increase occupancy.
  • Monitor local market conditions, competitor pricing, and industry trends to support leasing and resident satisfaction strategies.
  • Participate in weekly leasing meetings and provide updates on traffic, leasing activity, and market insights.
  • Coordinate resident service requests with the maintenance team and follow up to ensure resident satisfaction.
  • Contribute to the cleanliness, curb appeal, and presentation of the leasing office, model units, and community spaces.
  • Build positive relationships with residents and assist in resolving concerns or inquiries professionally and with a customer focus.
  • Ensure compliance with company policies, Fair Housing standards, and applicable federal, state, and local regulations.
  • Support community operations and team initiatives.

About the Company

Yugo

Global student housing operator and manager

Yugo is a global student housing operator that manages third-party properties and focuses on elevating the student experience. It partners with property owners to run and optimize living spaces across 14 countries, serving over 160,000 students each year with 280 housing sites, while prioritizing professional development, mental and physical health, and sustainability. What sets Yugo apart is its student-powered approach, a broad international footprint, emphasis on well-being and development, and partnerships like its exclusive operating arrangement with the Visa Cash App Racing Bulls Formula One team that offer unique experiences. Its goal is to empower students during their educational journey by creating supportive, vibrant, and sustainable living environments that help them thrive academically, professionally, and personally.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Denver, CO
Founded
2021

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