DBS Bank

Regional bank offering digital banking

Officer – Branch Relationship Manager - Growth, Consumer Banking Group

Retail & Commercial BankingPosted on Nov 12

Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

Maintain complete knowledge of products and services through continuous skill and knowledge improvement.
Resolve customer queries and complaints within the agreed turnaround time in accordance with customer service policy.
Ensure internal and regulatory compliance and address operational risks, including health and safety standards, premises security, anti-money laundering, know-your-customer procedures, and ongoing risk reviews.
Exercise appropriate due diligence when onboarding and engaging with clients.

Responsibilities

Establish, manage, and grow assets under management for the mapped client segment by acquiring and nurturing clients with assets under management of at least INR 1 million.
Coordinate and work with Consumer Banking Group colleagues, service teams, and product specialists to meet team objectives and foster collaboration.
Work with the line manager and city or cluster head to achieve shared team and branch objectives.
Establish the bank as clients’ primary banker and as a prominent banking provider in India.

Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M
Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.
Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.
Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork
Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.
Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.
To exercise appropriate due diligence while on-boarding and engaging with clients.
Establish DBS as a primary banker for clients and as a prominent banking provider in India.

Location:

Ambattur, Chennai

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time

About the Company

DBS Bank

Regional bank offering digital banking

DBS Bank provides banking and financial services in Singapore and Southeast Asia, including personal and business banking, loans, deposits, wealth management, and payments. It serves customers through a network of branches and a digital platform that lets people open accounts, transfer funds, borrow, and invest via online and mobile apps. The bank differentiates itself with government-backed origins, rapid regional growth, a strong emphasis on digital banking, and a broad mix of consumer, corporate, and wealth services. Its goal is to be a leading, trusted financial services provider in Asia, supporting customers and economies with reliable banking and sustainable growth.

Company size: 10,001+
Company stage: IPO
Headquarters: Singapore, Singapore
Founded: 1968

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