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Fivetran

Moves business data into cloud analytics systems

Senior Partner Operations Manager

Sales OperationsPosted on Nov 13
Full-timeRemote in USA

About the Job

Requirements

  • Seven to ten years of experience in partner operations, channel operations, or revenue operations, including deep expertise in B2B SaaS partner programs across reseller, referral, marketplace, system integrator, and technology alliance models.
  • Strong working knowledge of Salesforce and partner relationship management platforms, including partner data models, deal registration, and attribution.
  • Ability to design, document, and scale processes across multiple teams and regions.
  • Analytical ability to turn partner data into insights, dashboards, and recommendations for leaders.
  • Communication and stakeholder-management skills, including influencing across Sales, Marketing, Finance, and Legal without direct authority.
  • Experience with partner incentive and compensation structures such as market development funds, rebates, and partner discounts.
  • Ability to use conversational AI systems such as Claude, ChatGPT, and internal chatbots for research, analysis, process documentation, and reporting, and to apply AI to automate routine partner operations work.

Responsibilities

  • Own day-to-day operations of the Fivetran and dbt Labs partner programs, including onboarding, tiering, certification, and renewals.
  • Design and continuously improve partner processes so they are scalable, consistent, and easy for partners and internal teams to follow.
  • Manage partner data and systems in Salesforce and the partner relationship management platform, including deal registration, lead routing, and partner-sourced and influenced attribution.
  • Build and maintain dashboards and reports that give Partner, Sales, and executive leaders visibility into partner pipeline, bookings, and program health.
  • Partner with Partner Management, Sales, Marketing, and Finance to define and track program key performance indicators, goals, and incentives.
  • Administer partner incentive programs, including market development funds, rebates, and SPIFFs, in coordination with Finance and Legal.
  • Support integration of Fivetran and dbt Labs partner programs by aligning policies, processes, and tooling across both organizations.
  • Run regular business reviews and forecasting cadences with partner teams, surfacing risks, trends, and opportunities.
  • Document processes, policies, and playbooks, and keep program guidelines current and accessible.
  • Mentor junior team members and collaborate with Sales Operations, Marketing Operations, and Process & Systems on cross-functional initiatives.

Desired Qualifications

  • Experience supporting partner programs through a merger or acquisition, or integrating two go-to-market organizations.
  • Familiarity with cloud marketplace listings and co-sell programs involving AWS, Azure, or GCP.
  • Background in data, analytics, or developer-focused products such as data integration, transformation, or warehousing.
  • Experience with partner enablement and certification programs.
  • Salesforce Administrator certification or hands-on experience configuring Salesforce workflows and reports.

About the Company

Fivetran

Moves business data into cloud analytics systems

Fivetran moves data from business applications and databases into cloud analytics systems so data teams can work with reliable records instead of building pipelines by hand. Its ready-made connectors handle changes in source tables and software interfaces, reducing the maintenance needed to keep information up to date. Teams also use its transformation tools to turn raw records into datasets for reporting, operations and AI applications. Fivetran charges for usage, measuring the distinct records changed each month and the data models run, with plans for different security and operational needs. Founded in 2012, Fivetran is headquartered in Oakland, California.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$852.7M
Headquarters
Oakland, CA
Founded
2012

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