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Walmart

Sells groceries and essentials in stores and online

Stocking 2 Coach

Retail Store ManagementUpdated on Nov 8
Full-timeSulphur, OK, USAIn-person

About the Job

Requirements

  • At least two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Associates must attend and successfully complete all job-required trainings and assessments, including Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, actively listening to associates, touring stores, providing feedback through Tour to Teach, communicating and collaborating with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction, introducing and leading change efforts, setting clear expectations and guidance, implementing business solutions, and communicating business objectives effectively.
  • Model and demonstrate customer service standards to store associates by following and demonstrating the One Best Way service model; manage and support customer service initiatives, including store-of-the-community and community outreach programs; ensure customer needs, complaints, and issues are resolved; develop and implement corrective action plans; and provide process-improvement leadership to deliver a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing and evaluating profit-and-loss statements; managing and assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, recognizing associates, communicating expectations consistently and effectively, promoting belonging, and recruiting and developing qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete, and oversee job-related activities and assignments by developing and maintaining stakeholder relationships, supporting plans and initiatives, identifying and communicating goals and objectives, building accountability and measuring progress, identifying and addressing improvement opportunities, and demonstrating adaptability and continuous learning.
  • Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity by implementing related action plans, using and supporting the Open Door Policy, and providing direction and guidance on business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through belonging; create opportunities for associates to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support company efforts to create positive impacts, foster belonging, eliminate waste, and participate in local giving.
  • Deliver results while putting customers first, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage the use of new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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