A

AIA Group

Pan-Asian life insurance provider

Hospital Operations Services Supervisor

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMakati, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • Graduate of any four-year medical course.
  • At least two years of experience in a clinic setting or working in an HMO is an advantage.
  • Above-average communication and empathic skills.
  • Good negotiation skills; flexible and able to multitask.
  • Analytical, systematic, and organized.

Responsibilities

  • Supervise, assist, and monitor Field Liaison Officers and Senior Liaison Officers in their areas of responsibility.
  • Approve inpatient information sheets.
  • Monitor In-house Liaison Officer activities during weekends or holidays.
  • Monitor Field Liaison Officer activities, including collecting inpatient status and progress information, attendance and tardiness, and team-member locations.
  • Prepare, issue, and sign letters of authorization.
  • Encode and update data in the system.
  • Prepare and check itinerary reports.
  • Ensure paperwork is submitted on time and is complete, integral, and consistent.
  • Ensure discharge details are updated in JUNO.
  • Mediate between approving officers and Field Liaison Officers regarding inpatient approval status.
  • Ensure all information and data needed for approval are complete.
  • Monitor that team members attend assigned areas, either physically or by phone.
  • Ensure head office is informed of all admissions and discharges.
  • Assist Liaison Officers with arising concerns.
  • Provide training to Liaison Officers.
  • Promote harmony within the team for optimal productivity.
  • Check all documents required for ISO audits.
  • Perform other tasks as assigned.

About the Company

AIA Group

Pan-Asian life insurance provider

AIA Group provides life insurance and related financial protection across Asia. It sells life insurance, protection, and long-term savings products to individuals and groups, paying benefits and claims when needed. It differentiates itself with a pan-Asian footprint across 18 markets, long-standing customer and agent relationships, and a strong focus on environmental, social, and governance practices. Its goal is to be a leader in ESG while helping millions live Healthier, Longer, Better Lives and creating long-term value for stakeholders.

Company size
10,001+
Company stage
Not listed
Total funding
$618.7M
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at AIA Group

See more jobs