Journeyman Appliance Service Technician

Why Trail? 

At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!

The Perks

Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

• Health & dental benefits
• Personal care days 
• Statutory holidays off 
• Employee & family assistance program 
• Staff incentives and rewards
• Employee discounts 

The Role  

The Appliance Service Technician is responsible for installing and providing diagnostics and repairs on a wide variety of appliances.  This involves on site repairs and repairs in our valued client’s homes.

What you will be doing

• Verifying and accurately diagnosing mechanical/electrical problems  
• Preparing accurate estimates and explanations on all repairs  
• Performing assigned and required repairs to customer products  
• Travelling to customer’s homes to diagnose / repair appliances

To be successful in this role you must

• Have a clean driver’s abstract (our insurance team says so)
• A current Journeyman Appliance Technician ticket  
• Enjoy working within a diverse team
• Have a strong sense of urgency
• Be proactive and demonstrate initiative by providing input and recommendations to continually improve the delivery of our customer experience
• Clear a security check

Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we’re proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader today!

NOTE:  The chosen candidate must have flexibility to work a Monday – Friday work schedule (no evening calls!)