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Kaiser Permanente

Integrated healthcare provider and payer platform

LMSW Case Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeArlington County, Arlington, VA, USAIn-person

About the Job

Requirements

  • At least one year of clinical social work experience in a healthcare setting is required.
  • A master's degree in social work is required.
  • Credentials from the primary work state are required at hire, with additional credentials from secondary work states required after hire.
  • A Licensed Independent Social Worker or Licensed Graduate Social Worker credential in the District of Columbia is required within six months of hire.
  • A Licensed Master Social Worker credential in Maryland is required within six months of hire.
  • A Licensed Master's Social Worker credential in Virginia is required within six months of hire.

Responsibilities

  • Collaborate with members of the healthcare team to coordinate appropriate, cost-effective services consistent with each member's plan of care, supporting independence and quality of life.
  • Identify problems; complete psychosocial assessments; provide financial counseling and referrals; access community resources; arrange care placement; guide members through health-related legal processes; and provide consultation and support to healthcare professionals.
  • Manage and coordinate an assigned caseload according to established criteria.
  • Complete comprehensive psychosocial assessments covering patient goals, social support systems, resources, health status, functional limitations, psychological status, environmental factors, and response to treatment.
  • Develop and monitor plans of care with the nurse case manager and other healthcare team members.
  • Identify, facilitate, and advocate for organizational and community resources, ensuring timely, efficient, and cost-effective implementation of the plan of care.
  • Document case-management activities consistently and reliably in accordance with organizational and departmental standards.
  • Analyze patient and program outcomes to identify improvements in program quality and case-management cost effectiveness.
  • Facilitate applications for local, state, and federally funded programs, including Medicaid, Medicare, and Disability, and refer suspected patient abuse or neglect to appropriate community agencies.
  • Provide supportive counseling and education to members, families, caregivers, healthcare team members, health-plan staff, and the community, including education about end-of-life issues and advance directives.
  • Maintain knowledge of current case-management standards, patient-care innovations, and laws, regulations, and policies governing social-work practice in the local market and agencies.
  • Schedule and coordinate family meetings as needed.
  • Complete guardianship paperwork and provide technology assistance for patients and families attending court proceedings virtually.
  • Complete Uniform Assessment Instruments for long-term care when required for Virginia Medicaid.
  • Perform other related duties as assigned.

Desired Qualifications

  • Experience with computer software programs in a Windows environment.
  • Knowledge of community systems and resources in the defined service area.
  • Knowledge of regulatory issues for the Mid-Atlantic area.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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