Receptionist
About the job
- Previous receptionist or front-of-house experience is preferred.
- Excellent communication and interpersonal skills.
- A professional and confident manner.
- Strong organisational skills and attention to detail.
- Ability to multitask and stay calm under pressure.
- Proficiency in Microsoft Office and general office systems.
- A proactive, service-driven mindset.
- Deliver a professional and welcoming reception service.
- Manage visitors, bookings, and reception enquiries.
- Maintain high presentation standards across guest-facing areas.
- Manage reception inboxes and visitor management systems.
- Build strong relationships with occupiers and client teams.
- Support events, pop-ups, and occupier engagement activities.
- Work closely with Security and follow site procedures.
- Support colleagues with training and knowledge sharing.
- Contribute ideas to improve the guest and occupier experience.
- Remain flexible and respond proactively to daily operational needs.
- Manage venue bookings in line with the booking policy and prepare reports on booking activity.
- Previous receptionist or front-of-house experience.
About the company
WSH is a British holding company that owns a portfolio of brands in the food services and hospitality sector, with contract catering as its main business for clients like businesses and schools. It operates brands such as BaxterStorey, Benugo, and Searcys, delivering tailored meals and service and focusing on fresh, seasonal, locally sourced ingredients while managing costs. Unlike single-brand caterers, WSH uses a portfolio approach with brand specialization across corporate dining, restaurants, and cafes to gain scale in procurement and operations. Its goal is to provide dependable, high-quality food and service to a broad client base, while growing its brand portfolio and improving efficiency for clients and stakeholders.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- BaxterStorey won MHRA South Mimms in February 2026, worth £1.0 million including VAT.
- The Open University extended BaxterStorey through January 2028 amid catering transformation uncertainty.
- T-Mobile awarded BaxterStorey a £2.6 million July 2026 contract across four sites.
What critics are saying
- Public procurement churn is rising: Durham retenders in 2026, and universities are extending short bridges.
- CD&R owns WSH, so another acquisition spree can mask margin pressure and integration strain.
- A loss at MHRA, Open University, or T-Mobile would hit BaxterStorey's core revenue immediately.
What makes WSH International Investments unique
- BaxterStorey, Benugo, and Searcys span corporate dining, premium leisure, and heritage hospitality.
- WSH’s 2026 RSPCA Assured milk rollout covered 600+ locations and 4 million litres.
- The Genuine Dining Co. acquisition strengthens scale after 2024, expanding London contract catering.
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Benefits
- Flexible Work Hours