Head of Cloud

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

We are seeking a highly experienced and strategic Head of Cloud to oversee the design, development, deployment, and monitoring of our cloud and SaaS applications. As a senior executive, you will play a critical role in driving the company’s cloud strategy, ensuring that all cloud-based services operate efficiently, securely, and in full compliance with relevant regulations. This role requires a visionary leader with a deep understanding of cloud technologies, SaaS management, and regulatory frameworks.

- Mature the architecture and oversee the implementation of a secure, scalable, and cost-effective multi-cloud ecosystem
- Design and oversee implementation of effective cloud security measures, including identity and access management, data protection, and threat detection
- Collaborate with C-level executives to align cloud and security initiatives with overall business strategy
- Drive innovation by identifying and integrating emerging cloud technologies and security solutions
- Manage teams of skilled cloud architects and security specialists, fostering a culture of continuous learning and improvement
- Ensure compliance with stringent financial industry regulations and security standards in cloud environments
- Act as the key liaison between IT, security, business units, and cloud service providers
- Develop and implement comprehensive cloud security policies, procedures, and incident response plans
- Develop and maintain the bank’s cloud architecture roadmap, strategy, and security framework
- Lead the design and implementation of secure, scalable, and compliant cloud solutions
- Oversee the development and execution of cloud security policies, standards, and best practices
- Collaborate with business units to identify opportunities for secure cloud adoption and migration
- Ensure compliance with financial industry regulations and security standards in cloud environments
- Manage relationships with cloud service providers and security vendors, negotiating contracts and service levels
- Mentor and lead teams of cloud architects, engineers, and security specialists
- Stay current with emerging cloud technologies, security threats, and industry trends
- Conduct regular security assessments, penetration testing, and vulnerability management for cloud infrastructure
- Lead incident response efforts for cloud-related security events
- Provide executive-level reporting on cloud architecture, security posture, and risk management

ESSENTIAL DUTIES AND RESPONSIBILITIES
1.    Defines short term and long term growth of the services
2.    Management of resources and budget of spend/activity
3.    Tends to work with Senior/Executive Management of maturity of processes and approach
4.    Has expected input on the organizations Strategy, Transformation and Innovation environments.
5.    Usually oversees or gives input to critical policies, practices (tier 1 & 2) level disciplines within the organization. 
6.    Responsible for defining training, certification and career path for its members
7.    Constantly analyses different technologies and vendors for new or better alternatives for the ET organization
8.    Provides implementation and service support of “below the line” Core IT Infrastructure with a focus on Production Stability / Uptime
9.    Manages EOL Evergreening of old equipment to manage technical debt within their area of expertise
10.    Enables “above the line” self-service abilities and provides support for Squads through automation 
11.    Provides continuous improvements of service capabilities through efficiencies & optimization – focus on fast, easy, simple at the right cost  
12.    Maintains Service level monitoring through dashboards
13.    Consulting engagements for product squads to enable adaption and DevOps ownership practices: Example: Use of Terraform, or CI/CD onboarding
14.    Usually involved in speaking engagements and other forward thinking though leadership activities for the organization.
15.    Will develop, gain approval for and manage the budget to accomplish goals.
16.    Will serve on the Company IT Steering Team, which oversees all aspects of the company’s information technology function.
17.    Management of new vendor relationships for specific initiatives.
18.    This role is the primary point of communication between the internal IT group and internal and external business partners, users and senior management.
19.    Analyze situations, evaluate alternatives, and implement robust solutions
20.    Interpret guidelines and analyze information to adapt or modify processes in response to changing circumstances.
21.    Duties may require non-routine analysis, research and follow-through
22.    Financial responsibility includes working within a budget to complete projects and assisting with budget development
23.    Purchase equipment and supplies as provided for in the budget

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor’s degree and 20 to 30 years related experience or equivalent combination.
2.    Managed Technology or Technology Process Teams for more than 15 years or teams of 30 or more technologists. 
3.    Excellent knowledge of technical management and data governance.
4.    Knowledge of current trends in IT hardware and systems software field.
5.    Database management skills with the ability to produce reports.
6.    Familiarity with the support and troubleshooting of personal computers and tablet devices.
7.    Training ability and experience is a plus.
8.    The position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
9.    The ability to make commitments and be willing to be held accountable against them, organizing workloads to meet deadlines
10.    Exhibit adaptability to accept or bring about change when needed
11.    Strong written and verbal communication skills
12.    The ability to excel in a team environment and advance overall team objectives
13.    The ability to ensure customer satisfaction by delivering excellence in products and service
14.    Ability to work and communicate with peers, vendors, internal staff, including software program leadership and others
15.    Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
16.    Demonstrate sensitivity in handling confidential information
17.    Formulate and clearly communicate ideas to others

Preferred Qualifications:

- Master’s degree
- 12+ years of experience in IT architecture and security, with at least 7 years focused on cloud technologies
- Expertise in major cloud platforms (AWS, Azure) and their security features
- Strong understanding of financial industry regulations and compliance requirements related to cloud and data security
- Extensive experience with cloud security architectures, including identity and access management, encryption, network security, and threat detection
- Excellent leadership and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Proven track record of successful large-scale cloud transformations and implementing robust security measures
- Relevant certifications (e.g., AWS Certified Solutions Architect, CISSP, CCSP, Azure Security Engineer)

OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting / Standing / Walking / Bending / Lifting
Able to sit for extended periods of time and periodically move about during the work day.  
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and be able to hear and speak with individuals in person and on the phone
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Mental
Able to focus, interpret information logically to solve problems, and answer customers’ questions appropriately.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 50%
Physical Conditions / Environment  
Normal office environment where there is little or no discomfort due to temperature, dust, noise, or other disagreeable elements.
 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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