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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Medical Assistant - Family Practice

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeExeter, NH, USA

About the Job

Requirements

  • High school diploma or GED.
  • For hires after November 28, 2011, CMA, RMA, or CCMA certification or registration is required within six months of hire, or the employee must be credentialed through a formal training program that includes testing of knowledge.
  • BLS certification is required within six months of hire.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Perform clinical duties including pre-visit work, obtaining vital signs, medication reconciliation, and assisting providers with examinations or procedures.
  • Clean instruments and prepare them for sterilization as required; clean and stock exam rooms.
  • Respond to patient phone portal messages on the same day, following standard work procedures and messaging policy.
  • Use standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and complete prescription refills.
  • Schedule pre-admission and diagnostic testing and place post-surgery follow-up calls to patients, as needed.
  • Perform daily administrative duties as needed, including greeting patients, check-in and check-out, scheduling, answering telephones, taking messages, organizing patient charts, filing, retrieving and copying patient records, collecting co-pays and patient balances, processing payments and adjustments, and balancing the daily journal.
  • Follow Core Physicians policies and procedures and federal regulations, including patient confidentiality, quality assurance, safety, environmental, and infection-control standards; participate in the daily huddle, complete required actions, and communicate appropriately as a member of the care team.
  • In some practices, perform scribing duties by accompanying the provider into the examination room and accurately documenting the encounter; order labs, make referrals, and order prescriptions recommended by the provider.
  • Monitor care-team metrics to evaluate improvement metrics and outcomes.
  • Provide coverage for other Core offices as needed based on priorities and perform other assigned duties.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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