A

Advance Auto Parts

Automotive aftermarket parts retailer

General Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timePerth-Andover, NB, CanadaIn-person

About the Job

Requirements

  • Auto parts knowledge and car parts experience are necessary.
  • Have 2–3 years of experience managing a team of 10–20 team members in a fast-paced, dynamic retail environment.
  • Have successful experience managing profitability and demonstrated financial and business acumen.
  • Have a high school diploma or GED; a bachelor's degree in business or a related area is preferred.
  • Have a valid driver's license.
  • Speak and write English, and communicate effectively with customers, peers, and upper management.
  • Use Microsoft Word and Excel effectively; PowerPoint proficiency is preferred.
  • Calculate discounts, percentages, sales increases, and gross profit percentages.
  • Review and analyze business reports, including profit and loss statements.
  • Hold others accountable, inspect work quality, and provide feedback.
  • Work a schedule that includes days, evenings, and weekends as needed.
  • Meet the physical requirements of predominantly walking or standing; talking and hearing; using hands and fingers; reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
  • Work primarily indoors with occasional outdoor work in varying weather, and possible exposure to moving mechanical parts, heights, toxic or caustic chemicals, electrical shock, explosives, and vibration.
  • Working knowledge of automotive systems is preferred.

Responsibilities

  • Achieve overall store sales goals and service objectives.
  • Manage and grow Professional Customer relationships and sales, including building customer action plans and holding the team accountable for executing them.
  • Select, hire, develop, performance-manage, coach, schedule, and engage store team members.
  • Ensure execution of inventory and operational standards.
  • Coach team members to meet customer expectations for DIY and Professional customers.
  • Perform manager-on-duty duties, including team check-ins and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
  • Lead change management.
  • Promote a diverse and respectful environment for customers and team members.
  • Support functions on both sides of the business, understand store and automotive systems, troubleshoot and assist DIY project needs, and maintain Professional Customer relationships and program growth.
  • Achieve financial metrics and maintain service and appearance standards.
  • Locate and stock parts; use advanced parts lookup and sourcing, including special orders and alternate sources.
  • Execute and train project and product quality recommendations, store operational processes and procedures, DIY testing and diagnostic equipment, inventory systems and store equipment, and point-of-sale and parts lookup systems.
  • Review and analyze profit and loss statements.

Desired Qualifications

  • Working knowledge of automotive systems.
  • PowerPoint proficiency.
  • A bachelor's degree in business or a related area.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

Recently Posted Jobs

Explore more opportunities at Advance Auto Parts

See more jobs