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Floor & Decor

Multi-channel retailer of hard-surface flooring

Merchandise Specialist

MerchandisingUpdated on Nov 12
Full-timeGreensboro, NC, USAIn-person

About the Job

Requirements

  • One year of retail sales experience is required, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
  • Strong computer skills and internet project coordination experience are required.
  • The employee must demonstrate excellent verbal and written communication skills and strong interpersonal skills to work with all levels of store management and store associates.
  • The employee must be able to handle confidential information sensitively.
  • The employee must be able to work in a fast-paced environment.
  • The employee must comply with the company's safe lifting practices and standard operating procedures.
  • The employee must be able to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly; use hands and fingers to handle or feel; and frequently stand, walk, reach, climb or balance, stoop, kneel, crouch, or crawl.

Responsibilities

  • Maintain store merchandising standards and pricing integrity by managing price changes, executing product SKU labeling, and processing returned merchandise.
  • Use and maintain store pricing through the Tags-On-Demand (TOD) mobile printing station.
  • Identify and label merchandise without vendor-provided SKUs using TOD.
  • Support merchandise returns by returning saleable products to the sales floor.
  • Assist customers with product selection and answer product-related questions as a product knowledge expert.
  • Create price tags and signage for products and replace outdated signage following price changes.
  • Return products to their correct home locations after customer returns.
  • Clean and stock products according to Floor & Decor standards.
  • Communicate in-store moves and non-scanning SKU products via email.
  • Partner with Department Managers to determine which products need SKUs, price changes, or returns.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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