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Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Med Assistant Cert - Clin

Clinical Support & Patient AdministrationPosted on Nov 5
Full-timeKnoxville, TN, USANo salary listedIn-person

About the Job

Requirements

  • A Certified Medical Assistant certification is required.
  • The candidate must meet the standards established by the issuing authority for the required certification.

Responsibilities

  • Maintain established departmental policies and procedures, objectives, Quality Assessment program, and safety, environmental, and infection control standards.
  • Perform basic nursing procedures such as measuring patient height and weight, taking vital signs, completing ambulatory intake, and performing venipunctures and injections as allowed by scope of practice.
  • Interview patients, retrieve initial basic evaluations, enter information into the electronic medical record, and report information to the appropriate practitioner.
  • Maintain a safe, comfortable, and therapeutic environment for patients and families during visits while protecting patient comfort and privacy.
  • Assist physicians or practitioners with examinations, procedures, and other processes related to direct patient care.
  • Ensure adequate stock of supplies and necessary equipment.
  • Monitor the accuracy of patient medical records and maintain required reports and statistics.
  • Assist with medical record requests and scan documentation into the medical record.
  • Inspect the area daily for compliance with policies, procedures, regulations, and standards, and take corrective action when appropriate.
  • Clean and restock examination rooms daily and transport instruments to sterile processing as needed.
  • Assist with chart preparation and provider schedule management.
  • Provide assigned provider support, including note preparation, verbal order entry within scope of practice and leadership guidelines, order proposal, and prescription refill management.
  • Perform reception duties, including professional call scripting, documenting messages in message pools, and scheduling or rescheduling appointments in real time.
  • Deliver care appropriate to the age-specific needs of the population served.
  • Participate in educational programs, review current literature, attend in-service meetings and workshops, and enhance professional growth and development.
  • Coordinate with other personnel to achieve department objectives and maintain employee relations, interdepartmental objectives, and infection control policies.
  • Attend required meetings.
  • Follow policies, procedures, and safety standards; complete annual education assignments; work toward goals and objectives; and participate in quality improvement initiatives as requested.
  • Perform other duties as assigned.

About the Company

Covenant Health of East Tennessee

Community-owned, not-for-profit regional healthcare network

Covenant Health is a not-for-profit, community-owned integrated health system serving East Tennessee, with nine acute-care hospitals plus a behavioral health hospital, outpatient clinics, physician practices, and homecare. It coordinates a wide range of medical services—from cancer and cardiac care to surgical and behavioral health—through an interconnected network across 25 counties. Revenue comes from patient services and philanthropic foundations, and any excess is reinvested into facilities, technology, and programs to improve patient care. Its goal is to enhance the quality of life in East Tennessee by expanding access to care and investing in services and technology that support better patient outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Oak Ridge, TN
Founded
1997

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