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General Dynamics Information Technology

Builds and runs technology for government agencies

AVI Engineer Subject Matter Expert

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeHerndon, VA, USA

About the Job

Requirements

  • Experience maintaining and troubleshooting Integrated Client Transmitters.
  • Experience installing and troubleshooting audiovisual systems such as Cisco and Thinklogical.
  • Experience supporting high-operations-tempo environments.
  • Ability to translate ambiguous requirements or problems into technical solutions.
  • Ability to partner with systems administrators, storage administrators, and application developers to solve complex problems.
  • Experience researching and resolving complex problems.
  • Ability to mentor junior engineers.
  • At least 15 years of related network engineering experience.
  • A bachelor's or technology degree in Engineering or a related specialized area or field, or equivalent 19 years of job-related experience.
  • Ability to obtain and maintain Top Secret/Sensitive Compartmented Information clearance with SCI polygraph.
  • Experience designing technical solutions for complex problems.
  • Ability to work independently with little supervision and flexibly support IT Operations needs as requested.

Responsibilities

  • Provide technical oversight of a project solution, including interpreting requirements and allocating them to technical components.
  • Define processes to support implementation of requirements.
  • Ensure technical solutions leverage industry best practices, design for security and excellence, and minimize total cost of ownership.
  • Define internal and external customer IT infrastructure architecture needs and design solutions, including capacity planning, systems configuration and tuning, backup monitoring, and hardware and software installation.
  • Perform onsite audiovisual system operations and maintenance, and troubleshoot systems to ensure operational readiness.
  • Provide in-person or telephone technical support to end users.
  • Troubleshoot and optimize audiovisual system performance, availability, and scalability.
  • Manage system documentation and troubleshooting guides in Confluence, Jira, or other ticketing systems.
  • Train users on audiovisual systems.
  • Ensure compliance with change management processes for system updates or changes.
  • Provide on-call support outside regular business hours for urgent issues and continuous audiovisual system operation.

Desired Qualifications

  • Experience configuring, designing, and troubleshooting Quality of Service in LAN or WAN devices.
  • Juniper, Palo Alto, or Cisco Next Generation Firewall certifications and hands-on experience.
  • Experience designing, engineering, and deploying Multi-Factor Authentication solutions.
  • Experience designing, engineering, and deploying Zero-Trust solutions.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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