Casino Supervisor

Overview

Casino Supervisor

The Casino Supervisor is responsible for the successful operation of the Table Game area, assuring game protection and that guests have a favorable gaming experience.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Directly supervises operation and conduct of: 
  • CRAPS games at not more than two (2) Craps tables while standing Floor or one (1) Craps table and one (1) Blackjack, Roulette or Mini-Baccarat, or one (1) Craps table if sitting Box.
  • BLACKJACK, ROULETTE, CARIBBEAN STUD POKER, LET IT RIDE, THREE CARD POKER at not more than four (4) tables of a combination thereof.
  • BACCARAT, PAI GOW TILE at not more than one (1) table.
  • PAI GOW POKER at not more than two (2) tables.

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• Settles disputes which might arise at gaming tables between customers and dealers.
• Directly supervises the operation and conduct of the number and type of table games.
• Responsible for providing on the job training, including service enhancement techniques.
• Responsible for assigning and/or reassigning dealers to other games in the event of a game closure, patron complaint, or performance issues.
• Responsible for enforcing company policies with the authority to issue appropriate discipline up to and including written disciplinary action notices.
• Accountable for the development and performance of dealers, including the issuance of annual performance evaluations.
• Responsible for rewarding dealers with commendations and making recommendations for Employee Recognition programs.
• Settles customer disputes which may arise at gaming tables.
• Ensures compliance with CCC / DGE regulations, company policies & procedures and internal controls.
• Perform other duties as assigned.

Qualifications

• Knowledgeable of all casino game rules and regulations for game(s) under supervision.
• Two (2) or more year’s total experience as a dealer, box person, floor person, pit manager, or instructor in a licensed New Jersey gaming school. 
• Strong supervisory skills. 
• Must be knowledgeable of all casino games rules and Casino Control Commission regulations for game(s) under supervision.
• Strong supervisory skills, and must possess demonstrated leadership ability among peers.

What we offer you:

• Paid Time Off
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email:  [email protected]

Pay Range

USD $28.12 - USD $28.12 /Hr.
Tipped Position

This position does not earn tips