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Day & Ross

Cross-border logistics and transportation services

Bilingual Dispatch Planner

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeLachine, Montreal, QC, CanadaNo salary listed

About the Job

Requirements

  • A minimum of two to three years of experience in dock and/or pickup-and-delivery dispatch operations, preferably in transportation.
  • Strong communication skills in both English and French.
  • Advanced computer skills and experience with Microsoft Office products and web-based programs.
  • Ability to work under tight deadlines in a fast-paced environment.
  • Ability to analyze data and make operational decisions based on that data.
  • Strong sense of urgency and ability to respond calmly to demands.
  • Interpersonal and leadership skills to manage demands and resolve issues.
  • Problem-solving skills and ability to implement proactive solutions that support operational demands and efficiencies.
  • Results-focused approach.

Responsibilities

  • Plan, organize, and monitor incoming and outgoing freight to support timely and efficient use of dock space, equipment, and freight movement.
  • Create routes and load plans that consider customer experience, operational efficiency, and cost savings for the company and its driver and broker community.
  • Review route and load plans in the system and make adjustments as required, including for appointment freight.
  • Trigger optimization as needed to ensure the pickup-and-delivery plan is aligned.
  • Ensure trailer and route planning follows transportation laws and company policies regarding weight and weight distribution, and ensure transportation of dangerous goods requirements are followed.
  • Plan dock loading, unloading, and staging locations, and monitor and execute dock door assignments.
  • Monitor and review close times and productivity, noting trends to support improvement initiatives.
  • Ensure shipments are status-coded when added to or removed from the load plan.
  • Suggest improvements to planning and dock processes to increase efficiency.
  • Perform other related duties as required.

Desired Qualifications

  • Previous experience with Truckmate and Bringg.
  • Other transportation-industry experience may be considered an asset in addition to dock or dispatch experience.

About the Company

Day & Ross

Cross-border logistics and transportation services

Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a diverse set of customers. It moves freight end-to-end by coordinating pickups, using technology for real-time visibility and tracking, and leveraging its Business Agility Hub in Fredericton to integrate new tech. It differentiates itself with personalized customer service, tight pickup coordination, cross-border capabilities, and a large, stable workforce recognized as a top employer. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong service performance.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Hartland, Canada
Founded
1950

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