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Wells Fargo

Nationwide banking and financial services

Business Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeHavertown, PA, USANo salary listed

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Must obtain Loan Originator registration at the time of employment; Wells Fargo initiates the registration process after the start date.
  • Must meet Consumer Financial Protection Bureau Loan Originator qualification requirements and comply with related Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complexity business clients, typically with $500,000 to $2 million in annual sales, owning the client journey from onboarding through relationship growth and new-client acquisition.
  • Understand and offer Wells Fargo financial solutions and digital services to business clients, using available tools and product expertise to provide tailored recommendations.
  • Analyze clients’ operations, goals, priorities, and financial needs to provide aligned recommendations while following policies and procedures.
  • Advise clients on business accounts, credit, treasury services, and digital tools.
  • Prospect and network to build relationships with external and internal partners, generate referrals, and grow the small-business customer base.
  • Collaborate with internal banking channels to support business owners and develop the broader client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; assist without taking an application or offering or negotiating transaction terms.
  • Follow applicable risk programs, policies, and procedures; fulfill risk and compliance obligations; escalate and remediate issues; monitor and identify risks; and make risk decisions consistent with business-unit risk appetite and program requirements.

Desired Qualifications

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Ability to proactively source, acquire, build, and maintain customer and colleague relationships.
  • Experience using business acumen to provide financial-services consultation to business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
  • Customer-service experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and explain the value of mobile banking options.
  • Ability to interact with customers and employees with integrity and professionalism.
  • Experience mentoring and peer-coaching others.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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