Field Service Engineer 2

As a Field Service Engineer II – Security Systems (Access Control) here at Honeywell, you will install, maintain, troubleshoot, and support on-premises access control and physical security systems at customer facilities. You will help ensure reliable system operation, facility security, and customer satisfaction by providing quality field service and technical support. You will work out of our Baton Rouge, Louisiana location, supporting industrial customer sites throughout the region, including refineries, specialty chemical plants, and liquefied natural gas (LNG) facilities.

YOU MUST HAVE

• High school diploma or equivalent.
• Minimum of 3 years of experience in field service, electronic security systems, access control, low-voltage systems, or a related technical field.
• Basic knowledge of access control hardware, electronic components, low-voltage wiring, and system troubleshooting.
• Working knowledge of networking fundamentals, including IP addressing, Ethernet, and network connectivity.
• Ability to use basic diagnostic tools and interpret wiring diagrams and technical documentation.
• Valid driver's license and ability to travel to customer sites.
• Ability to lift equipment weighing up to 50 pounds and safely work from ladders or lifts.

WE VALUE

• Experience installing, maintaining, or troubleshooting Honeywell access control systems, including EBI and DVM.
• Familiarity with access control panels, card readers, smart cards, OSDP communications, cameras, and door locking hardware.
• Knowledge of industrial security applications, including Transportation Worker Identification Credential (TWIC) systems, public address and general alarm (PAGA), plant radio, and intrusion detection.
• Experience supporting industrial, manufacturing, refinery, chemical, or other critical infrastructure facilities.
• Understanding of IT networking, Power over Ethernet (PoE), and system integrations.
• Strong problem-solving, communication, and customer service skills.
• Ability to work independently, manage assigned service tasks, and collaborate effectively with customers and team members.
• Commitment to workplace safety, quality service, and continuous learning.

Relocation assistance is available for qualified candidates!!!

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 10/21/2026 

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Secure your spaces with integrated access control and identity management solutions. Enable real-time visibility and centralized control by connecting hardware, software, and cloud platforms. Enhance safety, efficiency, and user experience with scalable solutions.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

KEY RESPONSIBILITIES

• Install, configure, test, and maintain Honeywell access control and security systems, including Enterprise Buildings Integrator (EBI), Digital Video Manager (DVM), and associated hardware and software.
• Install and service access control panels, power supplies, card readers, cameras, door hardware, magnetic locks, electric strikes, and related field devices.
• Assist with system commissioning, upgrades, modifications, and troubleshooting to ensure reliable operation and customer satisfaction.
• Diagnose and resolve common hardware failures, network communication issues, software errors, and system configuration problems.
• Perform preventive maintenance, equipment replacements, firmware updates, battery testing, and routine system backups.
• Support integrations between access control, video surveillance, intrusion detection, fire and life-safety, and other facility systems.
• Provide technical assistance to customers on system operation, credential management, administrative functions, and routine maintenance.
• Read and interpret technical drawings, blueprints, wiring diagrams, and schematics to support field installations and repairs.
• Document service visits, completed work, system configurations, maintenance activities, and customer issues accurately.
• Follow Honeywell safety policies, customer site procedures, and applicable industry standards while delivering dependable field service.