Product Lifecycle Mechanical Engineer - Mechanical Products & Services

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Within AIS and Data Center Engineering, the Mechanical Products & Services (MPS) team is driving rapid innovation in Mechanical Cooling and Controls systems used by AWS. Our designs are fundamentally changing the Data Center, providing operational and financial benefits that are critical to the success of the AWS business, and its millions of customers. Our engineers solve challenging technology problems and take big bets on new concepts enabling AWS services to continue to revolutionize the industry. This role provides the opportunity to engage with and lead the Sustaining or Product Lifecycle Engineering aspect for these advanced cloud infrastructure solutions and the exceptional people that develop them.

AWS is seeking a Mechanical Engineer to be part of a global engineering team responsible for ownership and continuous improvement related to Mechanical (Cooling) infrastructure products within our rapidly expanding data center footprint.

We are looking for engineers with hands on Mechanical and Manufacturing experience of Mechanical (Cooling) products. If you have experience leading product design of Mechanical products, have an understanding of Mechanical Systems, and know how products should be manufactured to ensure quality you may be a good fit. You should be capable of understanding detailed Mechanical equipment specifications and evaluating the merit and risks of design changes.

As a Global Amazon Product Lifecycle Engineer, you will provide Mechanical infrastructure support to AWS data centers. You will collaborate with the product development team to gain deep understanding of all facets of each product as they are being developed and tested, and then have engineering ownership of the product through its operational life. You will be a global ‘go-to’ engineering resource for Mechanical AWS products deployed in data centers.

Amazon has a global presence. Intermittent travel will be necessary and should be expected to be around 30%. While most travel will be domestic, some international travel may be necessary.

Key job responsibilities
• Possess strong engineering judgement and ability to provide recommendations despite uncertainty
• Are detail and data oriented
• Have experience in Mechanical Engineering and/or Mechanical Products
• Work with global mechanical equipment suppliers and manufacturers
• Build trust and relationships with different stakeholders (e.g. reliability, operations, design, compliance)
• Work on concurrent projects, in multiple geographic zones
• Understand and explain complex systems in clear and concise language
• Support Operations including failure mode and root cause analysis, maintenance and troubleshooting support, and operating procedure review for both mechanical and electrical issues.
• Listen to the voice of the customer to understand if there are improvements that can be made to increase product reliability or availability.
• Work with global supplier and manufacturers to design product improvements, and to oversee root cause analysis.
• Contribute to our global body of knowledge and drive a cycle of continuous improvement at a global scale

If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!


A day in the life
Our MPS Product Lifecycle Engineers (PLE) work closely with key partners to innovate, create, manage, and support the end to end life sustaining of AWS Mechanical products.
This team will collaborate with internal partner teams to ensure the product performs as intended per design and leads remediation efforts when it does not. The MS PLE team is responsible for product sustaining at Scale Readiness and working with internal teams to identify design issues then remediate by working with necessary design teams, the design vendor and/or the contract manufacturer (when applicable).

About the team
The Mechanical Products & Services team provides engineering expertise and design and product lifecycle support for mechanical equipment in data centers globally. This includes support for new products and design features that address the mechanical cooling systems included in data center deployments. We own and support mechanical products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- Bachelor's degree in mechanical engineering or equivalent
- Knowledge of critical data center or mission critical mechanical and electrical equipment and hands-on experience trouble-shooting mechanical components and systems
- 4+ years of experience developing Mechanical and/or Mechanical Cooling Products and launching them into production
- 4+ years of project experience with cooling systems or components
- Experience with Product Lifecycle Management and related systems

Preferred Qualifications

- Professional Engineering or Architectural License
- Experience carrying design concepts through exploration, development, and into deployment or mass production
- Experience researching new designs, technologies, and construction methods of data center equipment and facilities
- Ability to design for manufacturability, create assembly specifications and work with contract manufacturers and OEMs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.