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Stryker

Manufactures orthopedic and surgical medical devices

Field Service Engineer

Equipment Field ServicePosted on Nov 9
Full-time€51.8k - €86.3k /yrIn-person

About the Job

Requirements

  • Completed vocational training as a medical technician or comparable medical-technology training, or completed technical training such as electronics technician, electrical engineering technician, or mechatronics technician with professional experience in a medical-technology environment.
  • Experience maintaining, repairing, or installing technical or medical-technology equipment.
  • Knowledge of conducting DGUV measurements, safety-technical inspections (STK), and metrological inspections (MTK).
  • PC skills, particularly Microsoft Office.
  • Fluent German and good English for collaboration in an international environment.

Responsibilities

  • Plan and coordinate customer appointments for maintenance, repairs, and installations in clinics, hospitals, and outpatient healthcare settings.
  • Independently perform maintenance, repairs, and installations on medical-technology products, including operating-room lights, navigation devices, video endoscopy equipment, and powered instruments.
  • Conduct safety-technical inspections (STK), metrological inspections (MTK), and DGUV measurements in accordance with applicable requirements.
  • Document and manage service assignments according to quality standards and contractual agreements.
  • Advise customers on the optimal use, care, and maintenance of medical-technology products.
  • Support larger customer projects and implement and commission new solutions.
  • Work closely with technical support and customer service to resolve technical questions efficiently.
  • Use modern software solutions for fault diagnosis and monitoring product performance.

Desired Qualifications

  • Experience with customer relationship management (CRM) or enterprise resource planning (ERP) systems, including Oracle, SAP, or Salesforce, and with network technology.
  • A degree or further qualification in medical technology or a related technical field.
  • Experience as a field service technician in medical technology.
  • Experience in hospital settings, particularly operating-room environments and with networked medical-technology systems.

About the Company

Stryker

Manufactures orthopedic and surgical medical devices

Stryker makes medical devices for hospitals, surgical centers and emergency responders, spanning joint implants, surgical instruments and patient transport equipment. Its Mako platform assists surgeons with joint replacement, while its neurotechnology products support brain and spine procedures and stroke treatment. Clinicians use its equipment during surgery and emergency care, and the company earns money by selling implants, disposable products and capital equipment through direct sales teams and distributors. The business also supplies training and technical support for healthcare providers using its devices. Stryker was founded in 1941 and is headquartered in Portage, Michigan.

Company size
10,001+
Company stage
IPO
Headquarters
Portage, MI
Founded
1941

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