Deal Desk Associate
Posted on 3/6/2024
INACTIVE
Securly

201-500 employees

Provides digital safety tools for educational environments
Company Overview
Securly stands out as a leading company in creating safe and focused digital learning environments, offering robust safeguarding tools that are appreciated by both educators and parents. The company's exceptional customer service, as evidenced by immediate and professional support responses, sets it apart from competitors. Furthermore, Securly's understanding of the K-12 environment and its commitment to protecting students through continuous technical enhancements, positions it as a frontrunner in the industry.
Data & Analytics
AI & Machine Learning
Education

Company Stage

N/A

Total Funding

$252M

Founded

2012

Headquarters

San Jose, California

Growth & Insights
Headcount

6 month growth

3%

1 year growth

5%

2 year growth

52%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
NetSuite
Sales
Salesforce
Customer Service
CategoriesNew
Sales & Account Management
Inside Sales
Strategic Account Management
Requirements
  • 1 year of experience in a deal desk, sales ops, sales support, or contracts role preferred
  • Experience with software quotes and orders, particularly with SaaS/subscription products, is advantageous
  • Familiarity with Salesforce, Netsuite, or a CPQ product preferred
  • Understanding of the sales process and ability to navigate complex sales cycles
  • Strong analytical, organizational, and interpersonal skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Commitment to building strong working relationships with internal business units
  • Excellent customer service skills and a positive attitude
Responsibilities
  • Collaborate with the sales team on pricing, product, and commercial terms for sales contracts and transactions
  • Participate actively in deal reviews with prospects, sales teams, and management
  • Serve as an escalation point to facilitate deal progression when necessary
  • Cultivate internal relationships with all levels of the sales organization
  • Partner with sales, legal, and finance to resolve complex contract issues and develop solutions
  • Utilize Salesforce and other tools to manage quotes, orders, and invoices
  • Review contracts and Purchase Orders to ensure compliance with Securly's Terms and Conditions
  • Act as a backup for billing tasks, including managing overdue invoices and fielding customer inquiries
  • Deliver relevant training to new and existing salespeople on order processes and deal closure best practices