Full-Time
Medical Secretary
Outpatient Rehab
Posted on 8/10/2026
Virtua Health
5,001-10,000 employees
Nonprofit health system delivering patient care
Compensation Overview
$18.89 - $27.81/hr
Lindenwold, NJ, USA
In Person
Bachelor's, Associate's
 Medical, Clinical & Veterinary (1) |
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- A high school diploma or General Educational Development credential is required.
- Proficiency in computer use, data entry, word processing, and report production is required.
- Working knowledge of medical terminology is required.
- Excellent verbal, written, and listening communication skills are required to interact with patients, medical staff, and internal and external clients.
- Strong organizational skills and the ability to use sound judgment to prioritize duties are required.
- Familiarity with department policies and procedures, or the ability to quickly learn and operate within those parameters, is required.
- Provide secretarial and administrative support using medical terminology and procedural knowledge in a hospital, clinic, or laboratory environment.
- Compile information for recording purposes and prepare reports.
- Screen and direct telephone calls, schedule appointments, greet patients and visitors, and maintain patient flow.
- Greet patients and visitors, maintain patient flow, and address and resolve routine inquiries.
- Screen and handle calls and correspondence for requests involving materials, records, and patient appointments while following Health Insurance Portability and Accountability Act guidelines.
- Sort and distribute mail.
- Perform general registration and billing, obtain pre-certifications, verify coding, insurance, co-pays, medical records, and referrals.
- Liaise with Patient Accounting and physician billing services to clarify billing and charge issues.
- Produce, process, and maintain documentation and reports, including productivity and utilization reports, medical records, customer surveys, audits, financial reports, and staff certifications and licenses.
- Schedule management appointments, meetings, and conferences; prepare meeting minutes and memos; and maintain calendars or itineraries for management personnel as requested.
- Assist in orienting new office staff, participate in performance improvement initiatives, and coordinate and maintain support personnel schedules.
- Lead the work of clerical or administrative support personnel on a project basis or as needed to ensure smooth office workflow.
- Maintain office equipment, ensure appropriate levels of office supplies, and maintain the disposition of clinical materials as required by regulatory agencies.
- One year of experience in a medical setting is preferred.
- An Associate’s Degree in Medical Secretarial Science is preferred.
Virtua Health provides comprehensive medical care across five hospitals and nearly 300 locations in South Jersey, supported by 14,000+ employees and 2,850+ affiliated clinicians. It offers services across cardiology, orthopedics, advanced surgery, maternity, pediatrics, and more, including home health, rehabilitation, mobile screenings, and a paramedic program to bring care into communities. It partners with Penn Medicine and the Children’s Hospital of Philadelphia for cancer, neuroscience, and pediatrics, respectively. As a not-for-profit health system, Virtua focuses on community well-being through outreach programs addressing social health challenges such as addiction, nutrition, housing, and access to care. It operates under Magnet recognition and has earned multiple quality and safety awards. Overall, Virtua aims to help people be well, get well, and stay well by delivering wide-ranging medical services, community health initiatives, and coordinated care through its network.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Evesham Township, New Jersey
Founded
1999
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Simplify's Take
What believers are saying
- August 20, 2026 robotic Whipple can shorten recovery, attracting pancreatic referrals across Philadelphia.
- August 2026 breast techniques improve cosmetics and sensation, strengthening Virtua's oncology brand.
- June 2026 HPAE contract added pay and staffing, improving retention and reducing disruption risk.
What critics are saying
- June 2026 Mount Holly nurses threatened strike over staffing, exposing labor fragility.
- Virtua's first-in-region claims depend on costly robotics and surgeon recruitment, pressuring margins.
- Penn Medicine partnerships and specialty growth can bypass Virtua if quality slips or staffing breaks.
What makes Virtua Health unique
- August 2026: Virtua led regional firsts in robotic Whipple and endoscopic breast surgery.
- Virtua's Penn Medicine cancer program and da Vinci 5 adoption deepen specialty credibility.
- July 2026 leadership hires in cardiology and hospitals signal operational depth and clinical ambition.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Wellness Program
Company News
Virtua Health earns accreditation for full range of Obesity Medicine services. Published August 21 A prestigious national organization has accredited Virtua Health's Complete Weight Management Program as a Comprehensive Center with Obesity Medicine Qualifications. The designation by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), recognizes the program's comprehensive approach to weight management. Virtua's Complete Weight Management Program is the first in the Philadelphia region to receive this recognition. While the program had previously been accredited for its surgical treatments, the new accreditation endorses Virtua's entire weight management program. The accreditation recognizes the program's ability to seamlessly incorporate weight-loss medications, surgical and non-surgical procedures, and comprehensive support services to provide outstanding care. "Earning accreditation for our entire program is an important milestone," said Gaurav Sharma, MD, director of obesity medicine for Virtua's Complete Weight Management Program. "It recognizes the collaborative work of our team and our commitment to delivering nationally recognized care that helps patients achieve long-lasting weight loss success." The MBSAQIP's accreditation process consists of a comprehensive evaluation to ensure high levels of care. To earn accreditation, programs must document patient care outcomes, complete online training modules, and participate in routine MBSAQIP quality assessments. The MBSAQIP seeks to standardize benchmarks and improve quality among programs. "We offer our patients a range of choices so they can receive the treatment that's right for them," said Samuel Wasser, MD, director of bariatric surgery with the Complete Weight Management Program at Virtua Health. The program provides a wide range of resources and services to ensure patients are well-supported throughout their weight-management journey. It offers: * Medical weight-loss options, featuring multiple FDA-approved medications * Bariatric weight-loss surgery, including minimally invasive, robotic-assisted technology whenever possible * Non-surgical, endoscopic weight-loss procedures * Comprehensive support services, such as nutrition counseling, behavior counseling, fitness counseling, monthly support groups, and access to a personal weight-management navigation team, ensuring patients have the highest degree of support to maintain their weight loss "It's the full spectrum, which is what anyone needs to lose weight successfully," explained Wasser. Additionally, this accreditation recognizes the Complete Weight Management Program's dedication to progressing alongside developing technologies. This commitment to innovation was on display last November when Virtua Health became the first in the region to offer a minimally invasive weight-loss procedure utilizing magnet technology. As only the 16th health system in the country to offer this procedure at the time, the program demonstrated its commitment to expanding access to minimally invasive treatments in addition to advancing innovations that enhance patient outcomes. With locations in Haddon Heights, Marlton, Moorestown, and Sewell, the Complete Weight Management Program is committed to providing high-quality, leading, accessible care to the South Jersey community. For more information, visit Virtua Health's Complete Weight Management Program or call 856-246-4155.
Virtua Health introduces robotic Whipple surgery for pancreatic cancer in regional first. Virtua Health became the first organization in New Jersey and the Greater Philadelphia region to offer a robotic-assisted version of the Whipple procedure, a complex surgery used to treat cancers of the pancreas and nearby structures, according to an Aug. 20 announcement. The minimally invasive robotic Whipple procedure allows for smaller incisions, faster recovery, and enhanced precision compared to traditional surgery. Ely Sebastian, MD, Virtua pancreatic and hepatobiliary surgeon and the first in the region to provide this procedure, said, "Robotic Whipple is a very important advancement for people who need this complicated surgery." Sebastian added that robotics bring greater precision which can result in better outcomes and fewer complications. The first patient to undergo this operation at Virtua was Dawn, a 65-year-old Medford resident diagnosed with a walnut-size pancreatic tumor during an emergency-room visit. After additional tests at Virtua Its Lady of Lourdes Hospital in Camden cleared her for surgery, Dr. Sebastian recommended the robotic-assisted approach due to its potential for faster healing and fewer complications than traditional open procedures. Dawn was released six days after her operation and reported no pain or need for medication once home. She will continue chemotherapy until December before undergoing breast-cancer surgery at Virtua. The Whipple procedure - also known as pancreaticoduodenectomy - involves removal and reconstruction of parts of several organs including the pancreas, small intestine, gallbladder, bile duct, and sometimes part of the stomach. Not all patients are candidates; it is mainly used for tumors located in specific areas such as the head of the pancreas or bile duct cancers. In its robotic form using several small incisions rather than one large opening, recovery times are typically shorter with reduced blood loss and scarring. Dr. Sebastian uses the da Vinci 5 platform across Virtua Health's network facilities for these operations. He said, "At Virtua, we're providing more specialized surgeries than most other area health systems in our region," adding that offering world-class care close to home remains a top priority. Virtua Health operates five hospitals along with over 400 locations across South Jersey and beyond through various health programs aimed at delivering comprehensive services supporting wellness according to its official website. The organization maintains academic ties with Rowan University as well as partnerships with Penn Medicine for cancer care and neuroscience programs. Its network includes more than 3,000 affiliated doctors.
How Virtua Health generated $27 million in campaign revenue with a smarter CRM strategy. August 20, 2026 Customer relationship management (CRM) has become one of the most important technologies in health care marketing, but technology alone does not create meaningful patient engagement. The organizations seeing the greatest success use CRM to connect data, digital engagement, clinical priorities, and consumer insights into a coordinated strategy that delivers more relevant experiences throughout the patient journey. Virtua Health is one of those organizations. Over the past several years, the southern New Jersey health system has transformed CRM from a campaign management tool into an award-winning, enterprise-wide engagement ecosystem that supports service line growth, patient retention, physician outreach, and personalized communications. Rather than relying on broad demographic marketing, Virtua identifies consumers most likely to benefit from specific services and delivers tailored messaging based on clinical data, predictive analytics, digital behavior, and individual interests. The result is a marketing strategy that improves patient engagement and demonstrates measurable contributions to appointments, revenue, and organizational growth. Virtua Health's approach illustrates how CRM supports enterprise-wide growth rather than functioning as a standalone marketing tool. "Instead of asking whether an email campaign generated clicks or opens," says Chrisie Scott, senior vice president and chief marketing officer at Virtua Health, "we measure whether marketing successfully connected patients with needed care and strengthened long-term loyalty to the organization." Read the full article for practical takeaways that can help you get more from your CRM investment: Creating More Meaningful Patient Connections with CRM Best regards, Matt Humphrey President
Independence Blue Cross honors griffin in Celebrate Caring campaign. IBX Celebrating Caring: 2026 Sunshine Award winner Sarah (Lombardi) Bruno '15 Gwynedd Valley, Pa. - (8/18/2026) - For the eighth year, Independence Blue Cross (IBX) has taken time to honor and celebrate its region's top nurses for their exceptional acts of caring with the Celebrate Caring campaign. Earlier this month, Gwynedd Mercy University alumni and the women's lacrosse program, Sarah (Lombardi) Bruno, BSN, RN, CPN, '14 '16 was selected as one of three remarkable winners - chosen from hundreds of nominations - to receive the Sunshine Award, named in honor of the late Paula Sunshine, former IBX senior vice president and chief marketing executive, who helped launch the campaign in 2019. A pediatric nurse at Children's Hospital of Philadelphia (CHOP), Bruno demonstrated extraordinary compassion and commitment to helping children and their families. Her nomination was highlighted by the creating a trauma clothing closet for children entering foster care, as well as, assisting a pediatric oncology patient participate in a family wedding while receiving hospital care. These two remarkable acts of kindness are just small examples of her creativity, empathy, and dedication to providing moments of comfort, connection, and joy when they are needed most. In addition to Bruno, Ian Montgomery, BSN, RN, MEDSURG-BC, of Virtua Marlton Hospital and Madison Schmus, BSN, RN, CWOCN, of Penn Medicine were recognized with Sunshine Awards. Each winner will receive a $500 gift card, a $2,500 donation to a nonprofit organization of their choice, and recognition at a Phillies home game. The honorees will be featured on iHeartRadio and 6abc. Read more about their stories on the IBX Newsroom.
Virtua Health says it is first in region to offer two new procedures in breast cancer surgery. ROI-NJ Staff(Marlton) August 4, 2026 Doctors Lori Timmerman DO and Prakash Mathew MD lead the new breast procedures. - courtesy Virtua Health Virtua Health says it is the first medical group provider in the South Jersey region to offer two new advancements in breast cancer surgery designed to improve patients' lives both physically and emotionally. For many facing breast cancer, mastectomy - complete removal of the breast tissue - is the recommended treatment approach. Two new surgical techniques now aim to provide patients with significantly improved cosmetic outcomes, less painful recovery and better quality of life after surgery. The procedures are a new type of minimally invasive mastectomy and an innovative technique that has the potential to restore sensation. Virtua says it is the first to provide the new endoscopic mastectomy procedure in both the Philadelphia region and South Jersey. Additionally, Virtua says it is the first in South Jersey to offer the sensation-restoring procedure. Both procedures are now being performed by Virtua Health, South Jersey's largest health system, as part of the Penn Medicine | Virtua Health Cancer Program. A new, minimally invasive breast mastectomy called endoscopic nipple-sparing mastectomy (E-NSM) is the first-ever laparoscopic technique for breast surgery and is at the forefront of adoption in the U.S. and brand new to the region. Laparoscopic surgery enables smaller incisions, which can support faster recovery and less pain after surgery. E-NSM also preserves the nipple - with scars virtually hidden - in contrast with a traditional mastectomy. Moreover, the procedure may eliminate the need for a second reconstructive surgery. With E-NSM, tissue removal and breast reconstruction with implants are performed in a single operation. Further evolving the capabilities of traditional breast surgery, breast neurotization (known as the Resensation technique) is an emerging surgical technique that can restore sensation in the breast after nipple-sparing mastectomy. Breast reconstruction allows women to feel more comfortable and recognizable in their bodies post-mastectomy and plays a crucial role in psychological healing for many. Physical sensation is an important element of breast reconstruction that is now becoming possible, thanks to breast neurotization. Nearly 80% of women report experiencing pain, numbness, or both after breast cancer surgery. This is an unfortunate but understood side effect of surgery: when breast tissue is removed during a mastectomy, nerves in the area are severed, which can leave the breasts with a near-total and permanent loss of sensation. For many women, losing sensation can hinder their physical, psychological, and emotional recovery. Resensation enables breast and reconstructive surgeons to work together intentionally to restore this important aspect of reconstruction. The procedure involves inserting a small length of donated nerve graft to bridge two nerve ends, one located in the nipple and the other behind the breast, which gives the nerve a chance to regrow. The procedure can be performed at the time of mastectomy and reconstruction or at a later date. Nerves can take some time to regrow, but many patients have reported meaningful restoration of sensation within one to two years.