Incident Manager III

Responsibilities

• Supporting the management of cyber incidents through the incident response lifecycle.
• Creating and maintaining routine reporting of cyber incidents in official systems of record, to include case management systems and ticketing.
• Coordinating with internal and external customers, partners, and stakeholders.
• Ingesting, validating, and evaluating information to determine optimal courses of action, to include providing response support to requesting entities.
• Updating and tracking cases and tickets with accuracy, timeliness, reliability, and consistency.
• Drafting summaries of ongoing operations and be able to provide oral presentations for various levels of leadership. 
• Maintaining knowledge objects in system of record consistently and professionally. 
• Threat and vulnerability management to recognize and categorize types of vulnerabilities, threat actors, and different operational threat environments, and associated attacks (MITRE ATT&CK framework).
• Knowledgeable of network security monitoring and/or security operations analysis, system administration, operating system hardening, cyber hygiene techniques, and cybersecurity defense policies, procedures, and regulations.

Minimum Qualifications

• BS Incident Management, Operations Management, Cybersecurity or related degree. HS Diploma with 7-9 incident management or cyber security experience
• 5+ years of directly relevant experience in cyber incident management or cybersecurity operations
• Knowledge of incident response, threat hunting, and handling methodologies
• Ability to track multiple active engagements, personnel or equipment deployments, as well as coordinate with internal and external stakeholders.
• Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident
• Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
• Skill in recognizing threat actor campaigns, tactics, techniques, and procedures
• Familiar with basic system and network administration, traffic analysis techniques, Computer Network Defense policies, procedures and regulations
• Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
• Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code)
• Excellent oral and written communication skills

Preferred Qualifications

• Familiarity with different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
• Familiarity with of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return-oriented attacks, and malicious code)
• Desired Certifications: GCIH