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Services for the Underserved

Offers services to underserved New Yorkers

Peer Specialist

Case Management & AdvocacyPosted on Nov 5
Full-timeNew York, NY, USA$40k - $45k /yrIn-person

About the Job

Requirements

  • A high school diploma is required.
  • One to two years of active participation in mental health self-help activities, peer support or peer advocacy programs, participant-run organizations, or similar experiences or programs is required.
  • The candidate must be able and willing to disclose their recovery story, where appropriate, for empowerment purposes.
  • The candidate must demonstrate judgment and understand boundaries when working with participants of mental health services.
  • The candidate must adhere to the on-call cell phone system to facilitate crisis intervention, emergencies, and other situations requiring immediate action.
  • The candidate must be willing and able to complete additional duties assigned by program leadership.
  • The candidate should understand the community in which the team is based and be aware of available community resources.
  • The candidate should have made positive and productive progress toward their own recovery.
  • The candidate must demonstrate interpersonal communication skills and the ability to empathize with, relate to, and effectively work with participants of mental health services.

Responsibilities

  • Facilitate engagement with tenants and undertake outreach activities to promote community awareness of S:US services, encourage help-seeking, and advocate for the population served.
  • Understand, share, and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the S:US team.
  • Use language to listen to participants, understand them, and make space for complex personal stories of recovery and resilience.
  • Advocate with and for program participants in the larger community and on the team.
  • Collaborate with participants to clarify their personal visions and develop wellness toolkits.
  • Support participants with other team members in strengthening self-awareness, building life skills, and connecting to resources and the broader community.
  • Influence team culture by advocating for clients, promoting a friendly approach, and encouraging recovery-oriented language.
  • Help build a team environment grounded in human potential for growth and an understanding of human diversity.
  • Maintain open and frequent communication with the team, including reporting safety and other concerns.
  • Keep notes on visits with program participants as required by the provider agency and, when appropriate, co-collaborate on reporting with participants.

Desired Qualifications

  • Lived experience of mental health challenges, preferably including experience with psychosis.
  • Lived experience of mental health challenges, preferably including experience with psychosis during youth.
  • Peer certification, or Certified Recovery Peer Advocate if required by the funder, is preferred.
  • Basic computer skills, including Microsoft Office suite and Windows, are preferred.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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