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Aspen One

Operates ski resorts and luxury hotels

Group Sales Manager

Account ExecutiveConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • A bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
  • A minimum of 3 years of experience in hotel sales with a focus on corporate group sales is required.
  • Proficiency in writing proposals, contracts, and budgets is preferred.
  • Proficiency with Word, Excel, Outlook, Delphi/Amadeus, HMS, and Property Management Systems is required.
  • Knowledge of products or services is required.
  • Detailed knowledge of internal processes, workflows, and decision-making protocols is required.
  • Ability to meet or exceed individual sales goals for the assigned territory, as determined by the Director of Sales, is required.
  • Skills in managing relationships with internal and external stakeholders are required.
  • Ability to travel as needed for business within the assigned sales region is required.
  • Ability to influence internal and external stakeholders is required.
  • Ability to prioritize tasks and manage time effectively is required.
  • Ability to work with accounting and operations teams to ensure correct and timely billing for groups is required.
  • Ability to stand, type, and sit at a desk or computer for most of the work shift while executing repetitive movements is required.
  • Ability to occasionally lift, push, or pull 25 pounds, individually or with assistance, is preferred.

Responsibilities

  • Develop sales strategies to drive top-line revenue for guestrooms and catered events.
  • Conduct proactive group sales.
  • Manage group guestroom contracts and call-in blocks.
  • Complete the sales process from initial sales contact through contract signing, ensuring a smooth customer experience.
  • Coordinate and conduct group site tours as needed.
  • Participate in sales and events department meetings as instructed by the Associate Director of Sales.
  • Develop and continually enhance relationships with key community organizations and professional associations to maintain visibility and increase group market share.
  • Liaise with other hotel departments through weekly meetings to provide timely information and ensure group and catering needs are fulfilled as contracted.
  • Assist in preparing and proofing Banquet Event Orders as needed, and communicate with customers, managers, and associates to ensure room setups, equipment, supplies, staffing, and menus meet customer expectations.
  • Check in with clients while on-site or in town.
  • Use Delphi to track sales efforts and maintain complete, detailed notes.
  • Follow up after events with managers and review event recap notes from banquet and event managers.
  • Send clients a formal thank-you after events and continue with next steps for rebooking.
  • Perform other duties as assigned.

About the Company

Aspen One

Operates ski resorts and luxury hotels

Aspen One administers three brands—Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures—to operate four ski mountains, luxury hotels, and a growing line of retail and experiences. Guests access lift tickets, season passes, and ski instruction; stay at The Little Nell or Limelight hotels; and buy Aspen Collection apparel or rent premium equipment, along with curated experiences. The company stands out by combining top-tier ski operations, high-end hospitality, and an in-house product and experience line under one umbrella, plus strategic partnerships that broaden its reach. Its goal is to grow a premier mountain destination that blends outdoor recreation, luxury hospitality, and innovation while supporting sustainable tourism and Aspen’s cultural and community values.

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