Stylist

Location

This position is located at 440 Daniels Street, Raleigh, North Carolina, 27605 United States
Role Summary

A Stylist plays a pivotal role in delivering an exceptional customer experience by balancing expert styling advice with a strong selling culture. They foster genuine connections, provide personalized service and contribute to a collaborative and inclusive team environment. 

Role Responsibilities

Customer Experience

• Contribute to upholding an extraordinary service culture where all customers feel welcome, heard and valued
• Offer personalized styling advice and curated product recommendations to elevate the customer experience
• Build lasting relationships through outreach, networking and personalized follow-ups. Use technology to clientele and provide a seamless experience to all customers

Teamwork + Communication

• Contribute to an inclusive environment by helping to amplify all voices, actively seeking and advocating for different perspectives
• Actively participate in sharing product knowledge, styling tips and current trends to inspire both customers and team members
• Build strong relationships with peers and leadership, contributing to a positive and inclusive team dynamic

Visual + Business Operations

• Understand and act on store performance metrics to influence selling and styling decisions
• Capitalize on walk-in traffic and identify opportunities to maximize sales; action in partnership with store leadership to drive incremental sales to achieve company and store goals 

Role Qualifications

• Experience in building customer relationships or clienteling
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $16.00/Hr.
US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.