AYANA Hospitality

Global hospitality group developing iconic destinations

Senior Outlet Manager - Jimbaran Lounge

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeJakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

A minimum of 3 years of experience in a similar hospitality position is required.
A degree in Hospitality Management or a related field is required.
Knowledge of food and beverage operations, including menu planning and cost control, is required.
Proficiency in Microsoft Office and restaurant management software is required.
Fluency in English and Indonesian is required.
Strong leadership and management skills are required.
The ability to work under pressure and handle multiple tasks is required.

Responsibilities

Oversee day-to-day outlet operations, including managing staff, schedules, and customer service.
Ensure customer satisfaction by providing a personalized experience and resolving issues or complaints.
Manage inventory and stock levels, including ordering and replenishing supplies.
Monitor outlet financial performance, including sales, expenses, and profitability.
Create and implement marketing strategies to attract new customers and increase revenue.
Hire, train, and develop staff members, ensuring they have the skills and knowledge to provide exceptional service.
Monitor industry trends, competitor offerings, and customer preferences to identify opportunities for improvement.
Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards.

Desired Qualifications

Experience with an all-day-dining concept is advantageous.

Senior Outlet Manager - JimBARan Lounge | AYANA Midplaza, JAKARTA

AYANA Hospitality · Central Jakarta, Indonesia · Full-time · Posted 2026-10-27

Workplace: on_site

Department: AYANA Jakarta

Description

AYANA Hospitality is currently seeking an experienced Outlet Manager to join our team at AYANA Midplaza, Jakarta. As an Outlet Manager, you will be responsible for the overall operation and management of the outlets within the hotel. Your role will involve ensuring exceptional customer service, maintaining high quality standards, and achieving revenue targets. You will also be responsible for hiring and training staff, monitoring inventory levels, and implementing marketing strategies to attract new customers.

Responsibilities

Oversee the day-to-day operations of the outlets, including managing staff, schedules, and customer service
Ensure high levels of customer satisfaction by providing a personalized experience and resolving any issues or complaints
Manage inventory and stock levels, including ordering and replenishing supplies
Monitor financial performance of the outlets, including sales, expenses, and profitability
Create and implement marketing strategies to attract new customers and increase revenue
Hire, train, and develop staff members, ensuring they have the necessary skills and knowledge to provide exceptional service
Keep up-to-date with industry trends, competitor offerings, and customer preferences to identify opportunities for improvement
Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards

Requirements

Minimum of 3 years' experience in a similar position in the hospitality industry
All-day-dining concept experience will be an advantage
Degree in Hospitality Management or related field
Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to work under pressure and handle multiple tasks
Knowledge of food and beverage operations, including menu planning and cost control
Proficient in Microsoft Office and restaurant management software
Fluent in English and Indonesian

Apply

Apply at AYANA Hospitality

About the Company

AYANA Hospitality

Global hospitality group developing iconic destinations

AYANA Hospitality designs and manages iconic travel destinations and voyages around the world. It creates resort properties and cruises that emphasize wellbeing, nourish the senses, and enrich the mind, pairing attentive service with thoughtful experiences. The company differentiates itself by prioritizing harmony with self, others, and nature, and by offering a “place of refuge” for every guest across its destinations. Its goal is to deliver exceptional service and meaningful inspiration through carefully crafted spaces and experiences that travelers can trust to refresh and uplift them.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Indonesia
Founded: 1996

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