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CTG

IT services integration and digital branding

Service Line Leader - Business Platforms & Modern Work

Business & StrategyConfirmed live in the last 24 hours
Full-timeUnited States$200kIn-person

About the Job

Requirements

  • Senior leadership experience within IT services, consulting, managed services, digital transformation, or technology solutions.
  • Experience building or leading a service line, practice, portfolio, offering, or technology consulting business.
  • Strong understanding of Business Platforms and/or Modern Work solutions.
  • Demonstrated experience translating strategy into commercial execution and measurable business results.
  • Experience with portfolio development, go-to-market strategy, sales enablement, and solution positioning.
  • Strong commercial acumen, including experience with revenue growth, pipeline development, margin management, pricing, and business planning.
  • Experience developing strategic technology partnerships and alliances.
  • Ability to evaluate complex customer opportunities from commercial, solution, and delivery perspectives.
  • Experience working across global or matrixed organizations.
  • Ability to influence sales, delivery, product, and leadership teams without relying solely on direct reporting relationships.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.

Responsibilities

  • Translate the global Business Platforms & Modern Work strategy into a focused US market strategy and operating plan.
  • Develop and execute the annual service line business plan, including revenue, pipeline, margin, capability, and partner objectives.
  • Identify priority markets, industries, customers, and growth opportunities.
  • Build and manage a roadmap for growing the service line in the US.
  • Represent the US organization within global service line governance.
  • Provide US market insights and feedback to global leadership.
  • Identify portfolio and capability gaps and develop actionable plans to address them.
  • Determine which global services have the strongest potential in the US market.
  • Adapt global offerings to meet US customer expectations and market requirements.
  • Refine value propositions, service descriptions, pricing approaches, and delivery models for US buyers.
  • Leverage established global capabilities and intellectual property while identifying areas where US-specific solutions can create additional value.
  • Ensure the US portfolio remains aligned with global standards, architectures, and strategic direction.
  • Equip sales and presales teams with the messaging, positioning, tools, and knowledge needed to successfully take services to market.
  • Serve as a senior subject matter leader for strategic customer opportunities.
  • Review and validate significant solution proposals to ensure alignment with the service line portfolio, delivery capabilities, and commercial objectives.
  • Partner with sales leadership to build pipeline and improve market penetration.
  • Translate customer and market needs into scalable service offerings.
  • Identify the technology and business partnerships required to accelerate growth.
  • Build and strengthen relationships with strategic partners and alliances.
  • Develop joint go-to-market opportunities where appropriate.
  • Ensure partnerships support the broader service line strategy and create measurable commercial value.
  • Own service line performance against agreed revenue, pipeline, margin, and growth objectives.
  • Establish commercial guardrails for the portfolio.
  • Monitor market performance and adjust priorities based on customer demand and business results.
  • Balance investment, capability development, and growth opportunities to build a sustainable and profitable business.
  • Partner with delivery leadership to ensure the capabilities, skills, and resources are available to support growth.
  • Align sales commitments with delivery readiness and service line standards.
  • Work across global product/service ownership, sales, presales, and delivery to maintain consistency from strategy through execution.
  • Establish effective service line governance, accountability, and measurable performance objectives.

About the Company

CTG

IT services integration and digital branding

CTG Belgium is integrating with the Cegeka family to combine IT services and digital branding. The teams collaborate closely to align capabilities and deliver more value to clients, especially in digital channels and branding. They are phasing out the CTG Belgium channel and directing followers to Cegeka’s channels, signaling a unified brand presence. Their work centers on blending Cegeka’s and CTG’s expertise to provide coordinated IT services and digital solutions for customers. The main goal is a smooth brand transition and a stronger, shared offering powered by Cegeka and CTG together.

Company size
201-500
Company stage
IPO
Headquarters
Buffalo, NY
Founded
1966

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