Facilities & Maintenance Manager

Tecovas was founded with the simple goal of making the world’s best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.

Tecovas is looking for a Facilities & Maintenance Manager to help ensure that all of our 40+ physical stores remain high functioning for the safety of both employees and customers. From mechanical and electrical troubles, to utilities and equipment repair and everything in between. Reporting to our Project Manager, Retail, you will help us find the best and most sustainable solutions in the shortest amount of time using data to drive thoughtful decision making. You will utilize your proactive problem solving abilities to advocate for the store teams to help mitigate repairs, reduce costs, and minimize business disruptions.

This role is required to be based in Austin, TX. Candidates must either be currently located in or willing to relocate to Austin, TX.

What you’ll do:

• Ensure facilities and service excellence in our retail store locations, while minimally disrupting day to day business operations 
• Manage repair and maintenance process, dispatch tickets, approve proposals, regular vendor follow up to ensure jobs are completed in a reasonable time frame
• Develop facility strategies, programs and processes that will scale and keep our stores up to brand standards
• Build and maintain strong relationships with key partners across multiple markets and functions, such as landlords, vendors, facilities & maintenance systems and security support as needed
• Lead cross-functional teams to achieve store project objectives            
• Establish and maintain high standards, policies, and processes throughout the field retail business
• Review and approve proposals and invoices on a timely and consistent basis
• Contribute to the Retail Compliance Programs (OSHA, ADA, Local Requirements)
• Obtain all federal, state, and local permits and approvals
• Identify and implement sustainability and energy management initiatives throughout our retail locations
• Conduct annual assessments to identify needed improvements and repairs
• Manage facilities budget and regulate spend in store
• Quick response to challenges related to store facilities and operations
• Perform other duties as needed and assigned by their direct supervisor.

Knowledge Library + Communications

• Partner cross-functionally to create scalable policies, practices, and guides that support seamless store operations across the above listed areas of responsibility and other areas as identified by their direct supervisor
• Work directly with the HQ Communications team to design proactive guidelines that enable and encourage high field adoption rate and success through structured change management practices

Experience we’re looking for:

• Bachelor’s degree or equivalent experience
• 3+ years experience in the retail industry as related to store management and/or store construction, maintenance, and refresh initiatives
• Proven project management, time management, and organizational skills
• Retail industry experience, including knowledge of leases, contracts, and maintenance practices

What you bring to the table:

• Strong analytical, problem-solving, and communication skills
• Flexibility to adapt to changing priorities and the ability to multitask efficiently
• Ability to manage vendor relationships and facility budgets effectively
• Available for after hour emergency management of store issues

Full Time Benefits & Perks: 

• We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
• Paid Parental Leave
• Flexible PTO policy
• Corporate wellness program
• Competitive salary
• Eligibility to participate in Corporate Bonus Program
• Generous employee discounts!

About Us:

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It’s not the easiest or cheapest method, but we’re committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we’re bringing western goods into new frontiers and aim to be the most welcoming brand in western. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! 

Hiring process and disclaimer: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!