Marriott International

Manages and franchises hotels around the world

Steward Supervisor

Culinary & Kitchen ProductionConfirmed live in the last 24 hours

Full-timeCancún, Quintana Roo, MexicoNo salary listedIn-person

About the Job

Requirements

At least 2 years of related work experience.
At least 1 year of supervisory experience.
High school diploma or GED equivalent is preferred.
Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Must be able to stand, sit, or walk for extended periods; reach overhead and below the knees, including bending, twisting, pulling, and stooping; and move over sloping, uneven, or slippery surfaces.
Must follow company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
Must maintain a clean and professional uniform and personal appearance, maintain confidentiality of proprietary information, and protect company assets.
Must welcome and acknowledge guests according to company standards, anticipate and address guests' service needs, and speak with others using clear and professional language.
Must develop and maintain positive working relationships, support the team in reaching common goals, and ensure adherence to quality expectations and standards.

Responsibilities

Direct and assist stewards to make cleanup more efficient.
Ensure water temperature and chemical levels are appropriate for cleaning and are documented.
Assist with banquet plate-ups.
Assist cooks and kitchen staff with various tasks and provide cooks with needed items.
Support banquets and buffets by transporting items and ensuring adequate stock.
Return cleaned items to their proper locations.
Operate and maintain cleaning equipment and tools, including the dishwashing machine, hand-wash stations, pot-scrubbing station, and trash compactor.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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