Lead Structured Cabling Technician - Technology Infrastructure

Feyen Zylstra is a team of hardworking doers and thinkers proud to use our brains and brawn to solve the complex problems associated with the design, installation, and maintenance of electrical and low voltage systems. We tend to work in industries like healthcare, industrial manufacturing, commercial, and data centers where our customers benefit most from our technical expertise and the experience we provide them.

We exist to have a positive impact on the lives of people. This starts with our FZers and a commitment to providing safe and energizing work environments, opportunities to learn and grow, and great pay and benefits. It then moves to our customers and a passion for helping them solve their most challenging problems. When we are successful in meeting the needs of our employees and our customers, we have the opportunity to have a positive impact well beyond ourselves in each of the communities where we live and work.

FZ is headquartered in Kalamazoo, Michigan and is focused on serving customers throughout Michigan, Tennessee, and the Carolinas.  

FZ is looking for a Lead Structured Cabling (Technology Infrastructure) Technician for our Kalamazoo, MI branch. As an onsite project leader, this role ensures successful project completion by supervising installations, troubleshooting, and maintenance within commercial and industrial settings as well as providing onsite leadership and support to other Technicians.  

What We’re Looking for:

• A Safe Worker. Safety is more than just a job requirement for you – it’s a non-negotiable. You understand the importance of safety and are committed to keeping yourself and those around you safe. You are diligent in flagging and communicating potential risks and unsafe conditions.
• A Tradesperson. You have worked hard to cultivate your craft and take pride in what you’re able to accomplish. You are a professional who is accurate, customer-focused, credible, and organized. You effectively manage your time and work well under pressure. You have the technical and mechanical aptitude needed to solve problems and perform your work efficiently and to quality standards. 
• A Resource: People go to you for help because of your expertise. You leverage your experience and expertise to identify issues, determine a course of action, and present solutions. You assign tasks, track resources, and oversee progress. You’re known for being a knowledge source. You are ready and willing to plug in and help as needed. 

• A Coach. You recognize that our crews in the field are our biggest asset. You take the time to train, develop, mentor, coach, and discipline employees in a respectful and thoughtful manner. People follow you because they know you care about them.    
• A Problem Solver. Your skills include prioritization, delegation, risk assessment, communicating, and multi-tasking. When problems arise, things get off track, or an emergency presents itself, you roll up your sleeves to collaborate, direct, and get the job done.
• A Relationship Builder. Whether it’s with a customer, supplier, vendor, or coworker, you value the importance of relationships. You collaborate with others to resolve conflict. You treat others with respect. You appreciate differences. You communicate effectively.

Key Qualifications:

• High School Diploma or GED.
• 5+ years in the communications industry required.
• BICSI Technician certification preferred.
• Advanced knowledge of telecommunications, data, AV, network infrastructure cabling and components required.
• Maintain and reference industry standards including BICSI, ANSI, EIA/TIA, and local Low Voltage Code.
• Proficient in the use of Microsoft Word, Excel and Outlook or has the ability to learn technology and software. 
• Skilled at reading and following blueprints and electrical schematics. 
• Ability to informally lead others, including directing work and coaching for improvement. 
• Demonstrated focus on safety, quality, customer service and goal attainment. 
• Ability to travel regionally to project sites as needed.
  

We offer generous benefits, competitive compensation, paid time off, training and development, the opportunity for growth, a safe work environment, and the chance to work with a winning team in a great company culture. Candidates are required to pass a pre-employment drug screen. FZ is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, or other protected classes.