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Abridge

Builds AI that writes notes from doctor visits

Member of Product Staff - Core Product

Product ManagementPosted on Nov 13
Full-time

About the Job

Requirements

  • At least 5 years of product management experience, including end-to-end ownership of user-facing products that were launched, not merely optimized.
  • Hands-on AI and machine-learning product experience, including having shipped AI features and being able to assess their quality.
  • A demonstrated habit of prototyping and building with AI tools, with a recent example of something built.
  • Strong product judgment and user empathy, with the ability to describe products from the user’s perspective and experience.
  • Experience partnering closely with engineering, design, and machine-learning teams in a fast-moving environment.
  • Comfort with ambiguity and the ability to create structure, sequencing, and measurable outcomes where little exists.
  • Excellent communication and stakeholder-management skills, including with clinical audiences.

Responsibilities

  • Own product strategy and execution for the assigned area, define its vision and roadmap, decide what to build, and own outcomes.
  • Conduct in-depth discovery with physicians, nurses, and advanced practice providers across ambulatory, inpatient, and emergency department settings; test hypotheses and iterate on adoption, retention, and perceived time saved.
  • Partner with machine-learning and clinical-science teams to define quality standards and evaluations for AI experiences, design for uncertainty and edge cases, and determine where AI should not be used.
  • Work across electronic health record integrations, including Epic, Cerner, and Meditech, and Abridge product surfaces to fit existing clinician workflows.
  • Set success metrics, such as active use, retention, workflows per clinician, and time saved, and drive them across care settings and roles.
  • Use AI coding tools to prototype and align the team before engineering commits.
  • Maintain a high bar for quality, speed, and accountability.

Desired Qualifications

  • A technical background, such as former engineering experience or a degree in computer science or engineering.
  • Experience working with clinical subject-matter experts, health-system stakeholders, or in clinical, healthcare, or other regulated environments.
  • Experience with electronic health records such as Epic, Cerner, or Meditech.
  • Experience building productivity tools, workflow automation, ambient intelligence, or agentic products.
  • Experience shipping products that deliver measurable operational or financial return on investment.

About the Company

Abridge

Builds AI that writes notes from doctor visits

Abridge builds AI software that listens to conversations between clinicians and patients and drafts the clinical notes doctors would otherwise type, mainly for large health systems. In 2024, Kaiser Permanente rolled it out across its hospitals and medical offices in what was then the largest generative AI deployment in health care. With the patient's consent, clinicians record the visit, and a structured note is ready in their electronic health record when it ends, with each part traceable to the transcript and audio. It also captures orders, billing codes, and patient summaries, and health systems pay for it through enterprise subscriptions. Abridge was founded in Pittsburgh in 2018 and is based in San Francisco.

Company size
201-500
Company stage
Series E
Total funding
$757.5M
Headquarters
San Francisco, CA
Founded
2018

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