Director, Utility Operations
FirstEnergy
Director, Utility Operations
FirstEnergy
Investor-owned electric utility focusing on distribution
Director, Utility Operations – FirstEnergy Pennsylvania Electric Company
Location: State College, PA
Position Summary
The Director oversees 24/7 electric utility operations for a designated service area, leading distribution line operations. This role is responsible for the safe, reliable, and cost-effective delivery of electricity while ensuring regulatory compliance and supporting long-term operational sustainability.
Key responsibilities include managing T&D construction and maintenance programs, partnering with engineering and operations teams, overseeing emergency response activities, managing capital and O&M budgets, leading capital project execution, and maintaining relationships with regulators, public officials, customers, and community stakeholders.
Key Responsibilities
Leadership Competencies
Qualifications
Preferred Knowledge
Key Skills
Investor-owned electric utility focusing on distribution
FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.
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