Full-Time

Marketing Associate - Customer Experience

Posted on 9/16/2025

Deadline 11/15/25
International Flavors & Fragrances

International Flavors & Fragrances

10,001+ employees

Produces flavors, fragrances, and pharma solutions.

No salary listed

Dubai - United Arab Emirates

In Person

Category
Customer Experience & Support (1)
Required Skills
Market Research
Communications
Social Media
Marketing
PowerPoint/Keynote/Slides
Requirements
  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
  • Proficiency in Microsoft Office Suite
  • Command over PowerPoint is a must
  • 1–3 years of experience in a marketing role, preferably within the food & beverage, flavor, or consumer goods industry
  • Experience supporting marketing campaigns and working in cross-functional teams
Responsibilities
  • Assist in the development and execution of marketing campaigns across digital, print, and event channels
  • Conduct market research and competitive analysis to support strategic planning
  • Collaborate with cross-functional teams including sales, creation and design team, category marketing and external agencies
  • Support content creation for social media, email marketing, presentations, and promotional materials
  • Monitor and report performance metrics and KPIs
  • Maintain marketing databases, assets, and calendars
  • Coordinate logistics for trade shows, webinars, and other promotional events
Desired Qualifications
  • Familiarity with marketing tools such as CRM platforms, email marketing software, and social media management tools
  • Strong written and verbal communication skills
  • Project management abilities to manage multiple tasks and deadlines
  • Creativity and innovation in marketing initiatives
  • Analytical thinking to derive insights from data
  • Collaboration and ability to work across departments
  • Attention to detail in marketing materials
International Flavors & Fragrances

International Flavors & Fragrances

View

International Flavors & Fragrances Inc. operates as a vertically integrated supplier of ingredients and formulations across four main areas: Nourish (food and beverage ingredients and solutions), Health & Biosciences (sustainable, bio-based solutions), Scent (fragrances for fine perfumery, personal care, and home care), and Pharma Solutions (functional excipients and active pharmaceutical ingredients for pharma and dietary supplements). Its products go from research and development through manufacturing, enabling customers to formulate foods, cosmetics, and medicines. The company differentiates itself by concentrating resources on higher-margin segments (Scent, Nourish flavors, Health & Biosciences) and by streamlining its portfolio through strategic divestitures to improve margins and return on invested capital. The overarching goal is steady margin expansion and stronger ROIC while delivering integrated, end-to-end solutions to its global customer base.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1889

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 sales hit $2.74B with 3% comparable growth and volume gains across all segments.
  • India's flavors market doubles to $5B by 2033, fueling Scent and Nourish expansion.
  • Bunge acquisition of protein businesses frees capital for high-margin Scent investments.

What critics are saying

  • CCI probe uncovers IFF's 2002 anti-poaching emails with Givaudan, imposing 10% turnover fines.
  • Q4 2025 EPS miss at $0.80 triggers 14% share drop and investor exodus.
  • Ongoing Food Ingredients sale fails, trapping IFF in low-margin assets through 2027.

What makes International Flavors & Fragrances unique

  • IFF integrates lab analysis, extraction, and flavor creation at Madagascar Vanilla Innovation Center.
  • METAMOOD platform combines neuroscience, AI, and consumer data for emotion-targeted scents.
  • PureStrong probiotic uses canine-specific Limosilactobacillus reuteri for pet digestive health.

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Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Paid Vacation

Performance Bonus

Company News

Yahoo Finance
Apr 4th, 2026
IFF launches pet probiotic and wins heart-health soy approval in Australia and New Zealand

International Flavors & Fragrances has launched PureStrong, a canine-specific probiotic strain, and secured Food Standards Australia New Zealand approval for a heart health claim on its isolated soy protein. The approvals enable food and beverage manufacturers in Australia and New Zealand to link soy intake with healthy blood cholesterol levels. The developments support IFF's strategy to expand into science-backed pet wellness and plant-based nutrition. The FSANZ approval for the cholesterol-related health claim directly ties scientific benefits to consumer products, strengthening the company's Food Ingredients portfolio differentiation. However, the near-term impact on profitability appears incremental. IFF's investment narrative projects $11.4 billion revenue and $784.4 million earnings by 2028, requiring a 0.3% annual revenue decline and a $1,177.4 million earnings increase from current losses of $393 million.

Yahoo Finance
Apr 3rd, 2026
Bunge Global raises $1.2B in debt offering, approves $3B share buyback programme

Bunge Global SA announced a $1.2 billion debt offering on 17 March, comprising $500 million of 4.800% notes due 2033 and $700 million of 5.150% notes due 2036. The company plans to use proceeds for debt repayment, share buybacks, capital expenditures and working capital. At its 10 March investor day, Bunge outlined plans to maintain shareholder returns at minimum 50% of excess free cash flow through dividends and buybacks. The board approved a $3 billion share repurchase programme. The company targets $15 earnings per share by 2030, up from $7.57 in 2025. Bunge recently acquired Viterra and certain protein businesses from International Flavors & Fragrances. The global agribusiness company closed 2025 with $1.17 billion in cash.

Business Wire
Apr 2nd, 2026
IFF launches PureStrong™ dog probiotic targeting $3.2B US pet supplement market

IFF has launched PureStrong™, a probiotic developed specifically for canine digestive health, targeting the $3.2 billion US pet supplement market where nearly half of pet owners have purchased or are considering probiotics for their dogs. Unlike many market alternatives, PureStrong™ uses a single strain of Limosilactobacillus reuteri sourced directly from the canine microbiome rather than generic strains developed for humans or livestock. The targeted approach allows for low-dose, highly effective products in formats including powders, capsules and tablets. In controlled studies, dogs receiving PureStrong™ during abrupt diet changes showed improved digestive health markers and firmer stools. The product is part of IFF's HOWARU® Pet portfolio, backed by microbiome science and clinical evaluation.

Unique Times Magazine
Mar 18th, 2026
CCI probes global fragrance giants over alleged anti-poaching deals.

CCI probes global fragrance giants over alleged anti-poaching deals. $ 1.49. India's antitrust watchdog, the Competition Commission of India (CCI), has launched an investigation into global fragrance makers Givaudan, DSM-Firmenich, and International Flavors & Fragrances (IFF) over allegations of anti-poaching agreements that may have restricted employee mobility and suppressed wages. The probe, initiated in August under the CCI's leniency programme, is based on evidence including at least 30 internal communications suggesting the existence of a long-standing "gentlemen's agreement" among the firms not to hire employees from rivals or clients without prior consent. This marks the regulator's first major case focusing on labour market practices rather than traditional price-fixing concerns. According to the CCI's order dated August 13, the alleged coordination dates back to 2002 and may still be ongoing, involving exchanges via emails, calls, and chats. Extracts from internal emails reveal instructions to avoid hiring from key clients and competitors, even if it meant deterring potential candidates. While IFF has confirmed its cooperation with the investigation, DSM-Firmenich declined to comment, and Givaudan has not responded. The case also aligns with similar ongoing probes by regulators in Europe, the UK, and Switzerland into potential collusion in the fragrance industry. The investigation comes amid rapid growth in India's flavours and fragrances market, projected to reach $5 billion by 2033. The CCI has sought detailed recruitment records from IFF, including hiring data and communications with competitors spanning over a decade. Despite IFF's attempt to challenge the probe in the Delhi High Court on grounds of limitation, the court upheld the CCI's authority, noting that the alleged misconduct could be ongoing. If found guilty, the companies could face significant penalties, reinforcing India's increasing scrutiny of corporate practices affecting labour rights and fair competition.

The Business of Fashion
Mar 18th, 2026
India probes fragrance giants over deals not to poach workers.

India probes fragrance giants over deals not to poach workers. India's antitrust watchdog is investigating global fragrance makers Givaudan, Firmenich and International Flavors & Fragrances over accusations of striking anti-poaching deals that can harm workers, regulatory documents show. 18 March 2026 India's antitrust watchdog is investigating global fragrance makers Givaudan, Firmenich and International Flavors & Fragrances over accusations of striking anti-poaching deals that can harm workers, regulatory documents show. The fragrance case is India's first touching on labour practices, lawyers say, though authorities have often investigated price-fixing. Regulators say deals with rivals not to hire away workers restrict job opportunities and wages. The Competition Commission of India (CCI) launched the investigation in August after one company approached it under a "leniency programme" that offers confidentiality and sets lower penalties in return for providing proof of wrongdoing. On the basis of at least 30 emails it reviewed, the watchdog found merit in accusations that the firms had an understanding, called a "gentlemen's agreement", not to hire or poach employees from rivals or customers, whether in India or globally. Reuters is the first to report its Aug. 13 order that said, "Such coordination is stated to have taken place since 2002... [and] may still be ongoing." The alleged coordination took place via e-mails, phone calls and chats, added the watchdog, whose investigators will look into the matter and prepare a report, in a process that can run more than a year. In a statement, US-based International Flavors & Fragrances said it was "fully cooperating" with the CCI's requests for information and vowed to "engage constructively in the legal process." DSM-Firmenich, formed from the 2023 merger of Dutch specialty chemicals maker DSM with Firmenich, declined to comment, while Swiss-based Givaudan and the CCI did not respond to Reuters queries. In 2023, Swiss and British antitrust regulators said they were investigating the three companies, while the European Commission has said it is looking into "possible collusion" related to supply of fragrances and their ingredients, but has not named any targets. In September, the British regulator said its investigation continued, while the EU last confirmed its case was proceeding in 2024. The companies have said they are cooperating with investigators. Unlike other foreign bodies, the CCI does not make public any details of such investigations until they are concluded. Scare candidates but don't lose business. The industry creates and makes fine fragrances for brands such as Hugo Boss and Gucci, as well as the aromas of household products for companies such as Procter & Gamble and Colgate-Palmolive. In its order, the CCI said it was critical to examine labour-related coordination "to prevent labour exploitation and promote competitive remuneration". The order listed excerpts of 30 emails that showed the companies had pacts not to approach, hire or poach employees of rivals or customers, "without prior approval" from the current employer. The full names of companies, customers and executives were withheld due to concerns over sensitivity. "May I ask you to be very vigilant when it comes to key global customers..." the unidentified chief human relations officer of one manufacturer advised in an internal email in 2017 regarding the hiring of the employees of such companies. "We [would] rather scare candidates away than lose business... you are accountable to secure that our customers are contacted, prior to offers being given." Another 2018 email read, "It looks like our global HR team needs to be made aware of the gentlemen agreement..." Details sought of recruitment efforts. India's flavours and fragrances market is expected to nearly double in value by 2033, to stand at $5 billion, versus $2.5 billion in 2024, according to Grand View Research. The Indian regulator can order financial penalties of up to three times a company's profit, or 10 percent of an Indian entity's global turnover, whichever is higher, for each year of wrongdoing. Givaudan says it has two production units and also sources a range of raw materials, from herbs and spices to essential oils from there. In 2025, DSM-Firmenich called India a "key growth hub", while IFF said it aimed to build a "new scent creative centre" in Mumbai, the financial capital. In September, the CCI wrote to IFF, an internal document showed, seeking details of recruitment processes, copies of job advertisements, email exchanges with rivals, and a list of employees hired from other fragrance companies and its customers between 2012 and 2025. IFF sought to quash the investigation by telling the Delhi High Court the law prevented the watchdog from looking into accusations more than three years old, according to a February 23 order that has not previously been reported. But the judge disagreed, saying the CCI believed the wrongdoing may persist and should be investigated. By Aditya Kalra The Swiss firm missed expectations for yearly organic sales growth on Thursday, as weaker performance of its flavours business outweighed resilient growth in fine fragrances. In This Article Analysis and advice on the fast-evolving beauty business. The successful restock of a vibrator and lube from Styles' beauty and wellness brand Pleasing shows how celebrities are sustaining the sexual wellness category, writes Bloomberg's Jessica Karl. Following their Global Award wins, founders from Akt London, Yse Beauty and Ruka share how the recognition changed their business trajectories. This week, Priya Rao examines Gen Alpha's next big brand, Hiku. Millennials and Gen X currently have a lot of spending power in the category, so brands and retailers should be meeting them where they are. Unrivalled, world class journalism across fashion, luxury and beauty industries. The mention of a forked economy by the head of America's largest department store signals a heightened wariness that middle-income Americans will continue to spend at the same pace. The Hangzhou-based company is the most aggressive Chinese spender on AI technology, having pledged over $53 billion of AI investment over several years. The successful restock of a vibrator and lube from Styles' beauty and wellness brand Pleasing shows how celebrities are sustaining the sexual wellness category, writes Bloomberg's Jessica Karl. Following their Global Award wins, founders from Akt London, Yse Beauty and Ruka share how the recognition changed their business trajectories. The business of fashion. 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