J

JGSM

Customer Service Team Lead

Full-Time
$55k - $65k/yr
Mid
Tampa, FL, USA
In Person
Customer Experience & SupportCustomer Support

About the job

Requirements
  • Strong communication and leadership skills.
  • Ability to multitask and stay organized.
  • Professional and dependable.
Responsibilities
  • Lead and support customer service staff.
  • Assist with training new team members.
  • Handle escalated customer issues.
  • Ensure high-quality service and smooth daily operations.
  • Monitor performance and provide feedback.
Desired Qualifications
  • Previous customer service experience.

About the company

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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