Mail Services Specialist

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

Job Summary

The Mailroom Clerk is responsible for receiving all incoming mail and packages from USPS, UPS, FedEx, and internal departments, ensuring each item is accurately sorted and delivered to the appropriate destination in a timely manner. The role also includes preparing and processing all outgoing shipments for clients, vendors, and internal departments within Old National Bank. In addition, the Mailroom Clerk is accountable for completing all daily print jobs received by Production Control.

Salary Range

The salary range for this position is $17.00/Hr. - $22.00/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Key Accountabilities

Execution:

• Sort incoming mail to ensure proper delivery
• Deliver Interoffice mail and packages to departments
• Package, sort, and send outgoing mail using UPS WorldShip and USPS
• Monitor email for miscellaneous print jobs
• Render daily print jobs
• Create or Edit jobs on Rendering Machine
• Order necessary shipping supplies from UPS and USPS
• Utilize various mail equipment including letter opener and rendering machine 

Key Competencies for Position

Communication: Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s).

Attention to Detail: Completes work thoroughly and accurately; pursue quality in accomplishing tasks.

Adaptability: Modifies behavior and approach to deal effectively with changing business needs, conditions, work responsibilities and requirements, and client needs; maintains effectiveness when experiencing change.

Problem Solving/Decision Making: Seeks to identify what caused the issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement.

Qualifications and Education Requirements

• High School diploma or GED equivalent
• Strong communication skills
• Must have good analytical and decision-making skills
• Good organizational skills with attention to detail
• Proficiency in Microsoft Office applications for preparing and maintaining daily reports
• Ability to safely lift and transport items weighing up to 50 pounds
• Ability to safely maneuver a fully loaded cart
• Ability to stand continuously for up to 6 hours

Key Measures of Success/Key Deliverables

• Continual development of knowledge base and applied learning to benefit the company
• Develop strong relationships throughout the organization and with key vendors

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. 

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.  Join our team!