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ASM International

Semiconductor deposition equipment and ALD tech

Lead 2 – Spares Account Management

Supply Chain ManagementUpdated on Nov 10
Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in supply chain management, engineering, operations management, business, or a related field is required.
  • At least 5 years of experience in supply chain planning, customer service, operations, or engineering support is required.
  • Experience in a customer-facing or cross-functional planning role is required.
  • A strong understanding of inventory management, demand planning, and supply chain processes is required.
  • Proficiency in an enterprise resource planning (ERP) system such as SAP, Oracle, or Microsoft Dynamics is required.
  • Advanced Microsoft Excel and data analysis skills are required.
  • Strong problem-solving and analytical capabilities are required.
  • Excellent communication and stakeholder management skills are required.

Responsibilities

  • Develop and maintain demand, supply, and inventory plans to support customer requirements and meet service-level agreements.
  • Analyze performance metrics, monitor inventory levels, and implement strategies to optimize stock availability while minimizing excess inventory.
  • Coordinate with procurement, manufacturing, logistics, and suppliers to ensure uninterrupted material flow.
  • Act as the primary contact for assigned customers and manage escalations to drive customer satisfaction through proactive engagement and communication.
  • Conduct regular customer reviews to understand demand trends, forecast changes, and business requirements; communicate order status, material constraints, lead times, and recovery plans.
  • Support strategic customer programs and long-term planning activities.
  • Partner with engineering teams on product lifecycle management activities and drive cross-functional technical reviews and project meetings.
  • Support new product introduction and engineering change order implementation.
  • Evaluate supply chain impacts of design changes and recommend mitigation strategies.
  • Develop forecasting and demand analysis reports.
  • Track and report key performance indicators.
  • Identify trends and recommend corrective actions to improve supply chain efficiency.

Desired Qualifications

  • APICS/ASCM CPIM, CSCP, or a similar certification.
  • Experience in semiconductor, industrial equipment, manufacturing, aerospace, or high-tech industries.
  • Knowledge of new product introduction processes and engineering change management.
  • Experience with Power BI, Tableau, or other reporting tools.
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies.

About the Company

ASM International

Semiconductor deposition equipment and ALD tech

ASM International designs and supplies equipment and technologies for semiconductor fabrication, focusing on thin-film deposition processes such as chemical vapor deposition (CVD) and atomic layer deposition (ALD). Its products are used in making microchips by depositing ultra-thin material layers with precise control at the atomic level, enabling smaller and more powerful devices. The company built a global footprint through operations in the Netherlands, the US, Hong Kong, and Japan, and separated ASML Lithography (a joint venture with Philips) to focus on deposition while ASML develops photolithography systems. In recent years, ASM has sharpened its strategy around ALD, a process that creates uniformly thin layers one atomic layer at a time, allowing continued scaling of semiconductor devices. The goal is to be a core supplier of deposition technology and tools that enable chip manufacturers to produce smaller, faster, and more energy-efficient semiconductors.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Almere, Netherlands
Founded
1968

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