Loading Dock Attendant

Job Overview

This role is crucial for ensuring the smooth operation of residential moves and maintaining the overall upkeep of our property. The ideal candidate will be responsible for coordinating the arrival and departure of moving trucks, scheduling and monitoring on-site movers, and protecting property during deliveries and moves. Additional responsibilities include managing bulk material pickups, conducting daily residential garage inspections, and ensuring building security through routine FOB checks. The Loading Dock Attendant will also liaise with vendors for routine cleaning schedules, report incidents to the property manager, and submit maintenance tickets for timely resolution. Flexibility to assist with various tasks as assigned by the property manager and the engineering & operations team is essential. 

Key Responsibilities

• Coordinate the arrival and departure of moving trucks 
• Coordinate residential move in and move outs, to include scheduling and monitoring on site movers
• Protect doors and floors during deliveries and moves
• Coordinate pickups and removal of bulk material items from loading dock and trash room areas
• Report incidents or accidents to property manager as needed 
• Complete daily Residential garage inspections and provide inspection report to manager
• Manage routine cleaning schedules by vendor  
• Submit maintenance tickets if there is an issue to be addressed and ensure issue gets resolved in a timely manner
• Check the FOB building security once to twice a day to ensure each floor is locked and only residents with FOBS can enter
• Assist with other tasks as assigned by property manager and or engineering & operations
• Perform other duties as assigned

Qualifications

• High School Diploma/GED required; equivalent experience will be considered in lieu of the education requirement
• Experience or interest in property management is a plus
• Ability to work under pressure
• Ability to respond to others’ needs in a timely and courteous manner
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting 
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment 
• Self-directed and able to work independently, with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

Benefits

Compensation:Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth

Employee Perks (to name a few):
- Free Parking and EV charging
- Parental Leave Program
- Enjoy a Friendly Work Environment that values collaboration

*Note benefits vary depending on the function of your role

Virginia Compensation Range 18 - 22 USD