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Wilkins RV

Sells and repairs recreational vehicles

Entry-Level Management

Service Advising & EstimatingConfirmed live in the last 24 hours
Full-timeWaterloo, NY, USA$60k - $80kIn-person

About the Job

Requirements

  • A minimum of 2 years of experience in a managerial role is preferred but not required.
  • Be motivated and enjoy working in a fast-paced environment.
  • Maintain a professional appearance.
  • Demonstrate strong communication skills, a positive attitude, a strong work ethic, and professional conduct.

Responsibilities

  • Oversee the customer service experience from appointment setting through finalizing the customer bill.
  • Greet customers and establish and maintain a positive rapport with them.
  • Assist customers in determining their needs and promote appropriate products.
  • Estimate repair costs and prepare itemized service orders.
  • Initiate service orders, secure customer signatures, and close orders when completed.
  • Develop a strong understanding of the company's products and services.
  • Understand effective service sales processes and actively seek sales opportunities.
  • Maintain good communication with customers and follow up after work is completed to ensure satisfaction.
  • Understand customers' needs and commit to exceeding their expectations.
  • Comply with company policies and procedures.

About the Company

Wilkins RV

Sells and repairs recreational vehicles

Wilkins RV sells recreational vehicles to campers and travelers through dealerships in upstate New York. Its inventory spans motorhomes, travel trailers and towable campers from manufacturers such as Grand Design, Jayco, Forest River and Newmar. Customers browse vehicles online or in showrooms, arrange financing through the dealership and return for repairs, maintenance, parts and accessories. The business earns money from vehicle and parts sales and service work, while its facilities include indoor displays and repair bays for a range of vehicle types. With operating roots dating to an auto detailing shop founded in 1936, Wilkins RV is based in Bath, New York.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Bath, NY
Founded
1936

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