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First Citizens BancShares

Full-service bank offering loans and investments

Senior Premier Relationship Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeCharleston, SC, USANo salary listed

About the Job

Requirements

  • For the Senior Premier Relationship Banker level, a Bachelor's degree and 4 years of experience in financial services relationship management, retail banking, private banking, or wealth management, or a High School Diploma or GED and 8 years of experience in those fields.
  • For the Premier Relationship Banker level, a Bachelor's degree and 2 years of experience, or a High School Diploma or GED/equivalent and 6 years of experience, in financial services relationship management, retail banking, private banking, or wealth management.
  • Apply a structured sales process and provide financial guidance and expertise.
  • Demonstrate financial literacy and financial analysis skills.
  • Apply credit underwriting knowledge.
  • Know retail banking products and services, securities products and services, and financial plan conversations.
  • Demonstrate business development skills.
  • For the Senior Premier Relationship Banker level, have or acquire Series 6 or 7, Series 63, and state-specific life insurance licenses within 120 days of hire.
  • Complete federal registration and annual renewal as required by the SAFE Act.
  • Possess a valid driver's license and be able to drive frequently to other offices and bank customers; a bank car is not provided.

Responsibilities

  • Achieve individual and/or team financial, production, and relationship results against assigned metrics and goals, aligning sales results with community needs and the bank's commitment to diverse lending.
  • Engage customers, prospects, and referral sources through proactive outreach.
  • Represent the bank at civic and community events when appropriate to generate business and identify potential Community Reinvestment Act opportunities.
  • Use sales practices that create value for customers and the bank, with appropriate partnering, planning, and preparation to provide relevant financial guidance and support informed decisions.
  • Foster collaborative partnerships that deliver value for customers, prospects, and colleagues.
  • Initiate conversations to uncover sales or referral opportunities; listen to understand customer needs and preferences and promptly address immediate needs.
  • Seek coaching, support bank initiatives, and use tools to optimize performance and enhance activities.
  • Comply with regulations, bank policies, procedures, and delegated authorities to manage credit, operational, reputational, regulatory, and legal risks related to personal interactions, customer transactions, and financial exposures.
  • Complete required training by established deadlines and perform assigned general office management duties to support operational efficiency.
  • For associates designated to take deposits, ensure transaction accuracy and operational efficiency; results may include individual and team-performance accountability.
  • Build full relationships with mass-affluent clients through proactive outreach to an assigned book of business and referrals from bank partners.
  • Strengthen and manage existing relationships by providing financial advice and partnering with investment and insurance specialists to provide goals-based planning advice and services.
  • Guide customers and fulfill loan and deposit needs, aligning banking products and services with their financial goals.
  • Cultivate relationships with branch and business banking teams within a defined bank area and/or market, as well as mortgage, FCIS, and other sales partners, to build and manage full financial relationships.

Desired Qualifications

  • For the Senior Premier Relationship Banker level, 2 or more years in a licensed role.
  • For the Premier Relationship Banker level, 1 or more years in a licensed role.

About the Company

First Citizens BancShares

Full-service bank offering loans and investments

First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1898

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