Food Services Assistant
No salary listed
Entry
Baytown, TX, USA
In Person
Food Service & HospitalityCulinary & Kitchen Production
About the job
Requirements
- A high school diploma or equivalent education is preferred.
- Experience in a food service environment or large service establishment is preferred.
- A Food Handlers Permit from an accredited food handler training course approved by the Texas Department of State Health Services or the American National Standards Institute is required.
- The employee must demonstrate the skills and competencies necessary to safely perform the assigned job, as determined through ongoing skills and competency assessments and performance evaluations.
- The employee must have sufficient proficiency in speaking, reading, and writing English to perform the essential functions of the job, especially activities affecting patient or employee safety or security.
- The employee must be able to communicate effectively with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and positive language principles.
- Working knowledge of Serve Safe guidelines and Health Department standards is required.
- Knowledge of food service equipment and sanitation principles is required.
- The employee must demonstrate active listening skills and give full attention to what others are saying.
- Knowledge of kitchen equipment is required.
Responsibilities
- Perform duties in the kitchen, patient tray line, and/or retail areas, including assisting with patient tray assembly, simple food preparation, serving customers, and setting up and replenishing stations.
- Transport food carts to and from kitchen areas and patient care units and/or conference rooms in a timely manner, and perform dishwashing duties as assigned.
- Communicate identified workplace hazards to peers and management, follow correct equipment-cleaning procedures, sanitize work areas, and perform special cleaning as assigned.
- Follow departmental policies and procedures and comply with applicable local Food Ordinances.
- Interact professionally with patients, visitors, and staff; communicate clearly to promote work efforts and resolve problems; and coordinate with Patient Services, Catering, Retail Services, and Production staff to ensure deliveries are accurate and on time.
- Follow through on resolving problems and provide leadership with a full report when issues are identified.
- Contribute to improving department employee-engagement scores, including peer-to-peer accountability.
- Prepare and serve simple food items as directed by production sheets or menus.
- Deliver trays accurately and efficiently to designated locations within established room-service or traditional meal-delivery time frames; assist with tray-line assembly as needed; and work in the dish room as assigned.
- Transport pantry supplies, garbage, cardboard, and other supplies to designated areas, and maintain clean, orderly storage areas for food items.
- Retrieve soiled trays and return carts promptly to the appropriate location.
- Set up patient trays and ensure supplies are stocked for the patient tray line each meal period.
- Load and transport food-delivery carts according to procedure to prevent spillage and delays, and accurately maintain the food-cart delivery log.
- Ensure food is attractively presented and held at the proper temperature; follow local Food Ordinances, including labeling and dating food, rotating items, discarding expired food, and keeping service areas clean and sanitized.
- Follow menus carefully, review menus in advance to ensure supplies are available, and use downtime to prepare setups so menus are ready at the specified time.
- Minimize food waste through portion control and ensure proper use and storage of food, supplies, and equipment to reduce departmental costs and expenses.
- Use resources cost-effectively and manage time and daily priorities independently while assisting coworkers as needed.
- Generate and communicate ideas and suggestions to improve quality or service.
- Identify self-development needs and take appropriate action, ensure career discussions occur with management, and complete and update the My Development Plan on an ongoing basis.
Desired Qualifications
- A high school diploma or equivalent education is preferred.
- Experience in a food service environment or large service establishment is preferred.
About the company
Houston Methodist operates a nonprofit academic medical center and a system of eight hospitals in the Greater Houston area. It delivers fee-for-service medical care across specialties such as cancer, heart and vascular care, organ transplantation, neurosciences, orthopedics, and digestive disorders, including care for thousands of international patients. The system combines patient care with research and education through the Houston Methodist Research Institute and a supporting foundation, and it partners with Weill Cornell Medicine, Texas A&M University, and Rice University to run joint programs like EnMed and a broad clinical trials program. Its goal is to improve patient outcomes by providing high-quality medical care while expanding research, education, and clinical trials through collaborations and shared expertise.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Houston, Texas
Founded
2008
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Simplify's Take
What believers are saying
- U.S. News ranked Houston Methodist Hospital No. 1 in Texas on August 4, 2026.
- Cypress Hospital announced a $100 million expansion on March 27, 2026.
- Houston Methodist broadened BioButton monitoring across inpatient care in 2026.
What critics are saying
- A July 2026 stabbing lawsuit targets Texas Medical Center security after an employee attack.
- Memorial Hermann and Baylor St. Luke’s crowd Houston’s rankings, compressing market share.
- A catastrophic patient-safety or security failure breaks referral trust across Texas Medical Center.
What makes Houston Methodist unique
- Weill Cornell Medicine remains Houston Methodist’s primary academic affiliate in 2026.
- EnMed with Texas A&M blends MD and engineering training inside the Texas Medical Center.
- Its research engine supports 1,900-plus protocols and active clinical trials as of September 2026.
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Benefits
- Flexible Work Hours