GenScript

Global CRO and biologics CDMO services

Field Application Scientist

Implementation & Technical Account ManagementPosted on Nov 9

Full-timeUnited States$95k - $115kIn-person

About the Job

Requirements

A Master's degree and at least 3 years of industry experience in biotechnology, pharmaceuticals, or contract development and manufacturing organizations in cell and gene therapy fields, including hands-on exposure to drug development processes.
In-depth understanding of bioengineering, biochemistry, cell biology, and the related drug development value chain, with the ability to assess product performance.
Strong written and spoken English communication skills.
Strong interpersonal and project management skills, with the ability to communicate effectively across organizations and cultures.
A rigorous and pragmatic working approach, strong responsibility, meticulous risk control, innovation capability, and sustained interest in new products and technologies.

Responsibilities

Act as the U.S. regional technical liaison for the gene and cell therapy product line, including cell isolation, nanobeads, reagents, quality control kits, custom services, and custom products.
Support sales by assisting local account managers with technical calls, site visits, and instrument demonstrations, addressing customer inquiries, and supporting opportunity conversion.
Develop and optimize end-to-end cell isolation workflow protocols for customer needs, and validate results at customer sites or in internal laboratories.
Provide expertise on regulatory compliance when introducing products into good manufacturing practice workflows.
Manage custom projects involving nanobeads and gene and cell therapy reagents and kits by liaising with research and development and production teams and tracking progress and deliverables.
Provide tiered technical training for customers, internal teams, and distributors.
Provide onsite and virtual troubleshooting to resolve complex technical problems involving protocols, workflows, and products.
Represent the company scientifically at conferences, workshops, and academic and industry events; present information, gauge public interest, connect with key opinion leaders and business leaders, and stay current with scientific developments.
Write, publish, and present application notes, white papers, and scientific articles to support the company's industry positioning.
Develop joint workflows or end-to-end solutions in collaboration with life sciences companies or academic groups.
Keep current with new products, technologies, and application use cases, and build and maintain the internal knowledge base.
Collaborate with research and development and global product management to provide feedback on new product directions and instrument designs or iterations.
Collect and share customer feedback on application use cases, follow-ups, and improvement suggestions.

About GenScript

Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.

Job Scope:

The role of the Field Application Scientist for GenScript's Catalog Products Business is to act as the US Regional technical liaison for the gene and cell therapy product line, and to provide scientific leadership and product knowledge stewardship to our customers. The base salary range is $95,000 - $115,000 and is dependent upon experience level.

Key Responsibilities:

US Regional technical liaison for gene and cell therapy product line (cell isolation, nanobeads, reagents & QC kits, custom services/products, etc)
- Sales support: assist local account managers by attending technical calls, site visits and instrument demos, address customer inquiries, and promote opportunity conversion
- Application development: create and optimize end-to-end CI workflow protocols to meet specific customer needs, validate results on customer sites or in internal labs
- CMC/regulatory support: provide expertise on regulatory compliance when introducing products in GMP workflow
- Custom solution management: liaison and manage custom projects (nanobeads, GCT reagents/kits) with R&D and production; track the progress and deliverables
- Technical training: provide tiered trainings for customers, internal teams and distributors
- Troubleshooting: onsite/virtual support to resolve complex technical problems with protocols, workflows, and products
Scientific leadership
- Scientific representation: attend and present at conferences, workshops and academic/industry events, and gauge and gain the public interests; connect with KOLs and business leaders; stay updated with scientific progresses.
- Scientific publication: write, publish and present application notes, white papers and scientific articles to support the company positioning as an industry leader
- Scientific collaboration: Develop a joint workflow or end-to-end solutions in collaboration with other life sciences companies or academic groups
Product knowledge stewardship
- Product knowledge update: keep up-to-date with new products, technologies and application use cases; build and add internal knowledge base
- Product development feedback: collaborate with R&D and GPM to provide feedbacks to new product directions and instrument designs/iterations
- Customer feedback sharing: Collect customer feedbacks on application use cases, follow ups and suggestions for improvements.

Qualifications:

Professional competence: Master’s degree with 3+ years industry experience (biotech/pharma/CDMO) in cell and gene therapy fields, with hands on exposure to drug development processes. Strong English communication skills (written and spoken) are required.
Industry insight: in-depth understanding of bioengineering, biochemistry, cell biology and related drug development value chain, with keen industry insights to capture key product performance.
Innovation capability: Rigorous and pragmatic, strong sense of responsibility, meticulous risk control, innovative breakthrough abilities, and a persistent passion for new products and technologies.
Team Collaboration: Excellent interpersonal and project management skills, capable of effective cross-organizational and cross-cultural communication.

#LI-EB1

#GS

Benefits:

Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.

Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.

Salary: 95000.0 - 115000.0

About the Company

GenScript

Global CRO and biologics CDMO services

GenScript Biotech Corporation is a global CRO and biologics CDMO that provides life-science services and products. Its offerings include gene synthesis, peptide synthesis, protein expression and purification, antibody development, and CRISPR, with ProBio handling end-to-end cell/gene therapy development, Bestzyme making industrial enzymes, and Legend Biotech pursuing cell therapies like CAR-T. The company differentiates itself by operating across four platforms to offer end-to-end support from research to commercialization for a wide customer base in over 100 countries. Its goal is to help customers advance drug discovery and biopharmaceutical development, scale manufacturing, and bring cell and gene therapies to market.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Piscataway Township, New Jersey
Founded: 2002

Recently Posted Jobs

Explore more opportunities at GenScript

See more jobs