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Teleperformance Spain

Runs multilingual customer support and sales services

Hebrew Speaking Google Ads Onboarding Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€27k - €30k

About the Job

Requirements

  • A Bachelor of Arts or Bachelor of Science degree, or equivalent work experience.
  • C2-level Hebrew and English.
  • Over two years of experience in sales and/or marketing, including previous client-facing experience, particularly in high-stakes environments.
  • Ability to work independently and drive results with minimal supervision.
  • Extensive customer relationship management experience, including managing complex customer relationships and optimizing customer relationship management systems for business growth.
  • Ability to integrate artificial intelligence into day-to-day workflows and interpret artificial intelligence insights for personalized outreach.
  • Ability to analyze market trends, customer data, and the competitive landscape to inform sales strategies.
  • Ability to conduct in-depth competitor analysis, identify market trends, and provide strategic recommendations to enhance competitive positioning.
  • Deep understanding of the Israeli market, including its cultural nuances and business practices.
  • Familiarity with the impact of cybersecurity and intelligence on business practices.
  • Ability to identify and work alongside companies with high growth potential.
  • Ability to navigate the fast-paced Israeli market, leverage local business tools, and demonstrate cultural sensitivity when engaging high-potential technology companies.
  • Ability to handle a range of clients, from those highly familiar with digital ads to those with little preparation for them.

Responsibilities

  • Onboard a portfolio of new clients and develop high-performing pay-per-click campaigns for their digital marketing advertisements.
  • Make outbound customer calls to promote and sell services.
  • Identify and understand customer objectives and offer adapted solutions to meet their needs.
  • Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
  • Increase spend and upsell campaigns.
  • Create, maintain, and update a customer database with complete information.
  • Handle a high volume of potential clients daily through phone calls.

Desired Qualifications

  • A Master of Arts or Master of Science degree in Marketing or Communications.
  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others, sharing ideas and resources to achieve common goals.
  • Understand and manage one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
  • Consider and appreciate diverse perspectives and ideas to foster collaboration.
  • Evaluate information and arguments to make informed and effective decisions based on data insights.
  • Approach problems and challenges with a focus on finding practical and effective solutions.
  • Apply an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive problem-solving and opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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