Lead Phlebotomist

Primary Location:

Jewish Hospital

Address:

200 Abraham Flexner Way
Louisville, KY 40202


Shift:

Third Shift (United States of America)

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose
The Phlebotomist shall have a thorough knowledge and proficiency in techniques of blood collection and processing of specimens. The Phlebotomist shall be responsible for appropriate clerical and computer documentation associated with specimen collection and processing requirements.  The employee shall actively support the Infection Control and Safety policies of the Hospital and laboratory.  The phlebotomist shall use good judgment, with attention to details that may impact patient care.  The employee shall demonstrate competency in technical, critical thinking, and interpersonal skills.  He/she will practice AIDET and interact courteously and professionally with co-workers, medical staff patients, visitors and others.  The phlebotomist shall respect the patient’s right to confidentiality.  The employee may work with adult, geriatric, adolescent, newborn and neonatal infants and occasionally pediatric patients to provide Clinical Laboratory service.  

Essential Functions:

•    Performs phlebotomy procedures accurately and within established turn-around times.
•    Recognizes abnormal, unexpected situations and investigates prior to delivering specimen to the testing area.
•    Transports specimens to the laboratory in a timely manner.
•    Answers phone calls and provides information in a courteous and professional manner
•    Monitors specimen integrity.
•    Processes specimens properly and in a timely manner.
•    Assures documentation for medical necessity.
•    Follow standards of safety dictated by the laboratory, the hospital and regulatory agencies.
•    Contributes to the efficient operation of the laboratory.
•    Participates in continuing education programs for the upgrade of educational experience.
•    Performs AIDET
•    Performs other duties as assigned by laboratory leadership.

Other Functions:
•    Identifies and reports any safety hazards or concerns
•    Makes suggestions for improvements of policies and procedures
•    Performs teaching and training duties of position to other staff and potential employees
•    Develops and assists in writing training guides and standard work documents
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education: 
•    High school diploma or equivalent. (required)
•    Completion of certified phlebotomy program (preferred) 
Experience: 
•    Completion of a phlebotomy externship through certified phlebotomy program or one year of phlebotomy experience (preferred)
Certification:
•    CPR certification (required)
•    Phlebotomy certification (preferred) 

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Excellent Customer service skills
•    Strong Organization skills
•    Strong Computer skills
•    Strong communication skills
•    Extreme attention to detail
•    Strong ability to prioritize work duties 

Language Ability: 
•     Must be able to communicate effectively in both verbal and written formats.

Reasoning Ability:  
•     Able to critically think through complex patient situations and process improvements. 
•     Able to assist others in developing clinical reasoning skills.
Computer Skills: 
•    Strong computer skills. 
•    Experience with Cerner HER preferred

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health