Two to five years of customer-facing sales experience.
Experience with point-of-sale systems, cash handling, and tablet-based order entry.
Ability to lift 50 pounds and sit, stand, bend, and kneel for extended periods of time.
Must be at least 21 years of age and eligible to work in the United States.
Availability to work evenings, weekends, and holidays.
Responsibilities
Perform store opening and closing procedures, including cleaning, tablet placement and removal, and preparing workstations.
Create a customer-focused environment and deliver excellent interactions.
Check in, verify, and create new customer profiles upon entry to the dispensary.
Maintain confidentiality of customer information and interactions.
Control the pace of customer traffic within the dispensary.
Educate and assist customers with creating orders by providing suggestions based on available products and customer needs.
Inform customers of current promotions and highlighted products.
Create customer orders and accept payment at the point of sale using the provided operating system.
Stay up to date on company brands, products, policies, and procedures.
Assist with occasional deliveries when scheduled in advance.
Provide marketing support as needed, including distributing flyers, assisting with storefront activations, and participating in brand collaboration events.
Support additional duties assigned by the manager.
Desired Qualifications
Experience in retail sales.
Dispensary experience, cannabis product knowledge, or experience in regulated retail environments.
Experience checking IDs, verifying eligibility, and handling confidential customer information.
The Flowery is a cannabis retailer and brand expanding into New York, focused on high-quality products and an elevated customer experience rooted in cannabis culture. We are building a customer journey that reflects the creativity, innovation, and community at the heart of the industry, with a strong commitment to quality, transparency, and service.
We are on a mission to redefine excellence in cannabis retail by creating exceptional experiences for every customer who walks through our doors. Our team works to uphold a high standard of care, product knowledge, and professionalism while contributing to a brand that values culture, connection, and lasting relationships.
As a Dispensary Sales Associate, you will help shape the in-store experience and serve as a key point of connection between customers and the brand. This role is centered on delivering thoughtful service, supporting smooth day-to-day store operations, and helping customers navigate products with confidence in a fast-paced retail environment.
Responsibilities
Perform store opening and closing procedures, including cleaning, tablet placement and removal, and prepping workstations.
Create an environment that prioritizes the customer and delivers excellent interactions.
Check in, verify, and create new customer profiles upon entry to the dispensary.
Maintain a high level of confidentiality with customer information and interactions.
Control the pace of customer traffic within the dispensary.
Educate and assist customers with creating orders by providing suggestions based on available products and customer needs.
Inform customers of current promotions or highlighted products.
Create customer orders and accept payment at the point of sale using the provided operating system.
Stay up to date on company brands, products, policies, and procedures.
Assist with occasional deliveries when scheduled in advance.
Provide marketing support as needed, including distributing flyers, assisting with storefront activations, and participating in brand collaboration events.
Support additional duties as assigned by the manager.
Required Qualifications
2-5 years of customer-facing sales experience.
Experience with POS systems, cash handling, and tablet-based order entry.
Ability to lift 50 pounds and sit, stand, bend, and kneel for extended periods of time.
Must be at least 21 years of age and eligible to work in the United States.
Availability to work evenings, weekends, and holidays.
Preferred Qualifications
Experience in retail sales.
Dispensary experience, cannabis product knowledge, or experience in regulated retail environments.
Experience checking IDs, verifying eligibility, and handling confidential customer information.