Assistant Manager - Consumer Payments

Job Description

Get to Know the Team

The Consumer Payments and Acquiring team at GrabFin Singapore manages a portfolio of credit and non-credit payment products, including GrabPay, PayLater/BNPL and merchant acquiring.

The team owns the end-to-end business and P&L performance of these products in Singapore market - from go-to-market strategy and demand generation to partnerships, business operations and cross-functional collaborations. We work closely with Marketing, Sales, Account Management, Finance, Product, Risk, Legal and Compliance to drive profitable growth while delivering relevant payment solutions for consumers and merchants.

Get to Know the Role

You will support the growth and performance of GrabFin's payment products in Singapore. You will lead selected demand-generation, business operations, partnerships and strategic workstreams that drive profitable growth.

This is an individual contributor role reporting directly to the Head of Consumer Payments and Acquiring, GrabFin Singapore. The role is based onsite at Grab's One-North office.

The Critical Tasks You Will Perform

• Strategise, plan and implement demand-generation campaigns for GrabFin's credit and non-credit payment products.
• Use product performance, consumer behaviour, competitor activity, merchant priorities and market seasonality to shape campaigns and growth plans.
• Own selected business performance workstreams, including target setting, budgeting, forecasting, performance reviews and action tracking across revenue, cost and profitability metrics.
• Analyse customer, merchant, product and transaction data to identify growth opportunities, diagnose performance gaps and develop commercial hypotheses.
• Develop and manage strategic partnerships that expand product reach, strengthen customer propositions and create new growth opportunities.
• Support product and capability launches by defining the business case, go-to-market plan, success metrics and operating requirements.
• Work with Product, Marketing, Sales, Account Management, Finance, Risk, Legal and Compliance to deliver business priorities and resolve execution blockers.
• Prepare data-backed recommendations and business updates for senior management.
• Use AI-assisted tools such as Claude and Codex to automate analysis, campaign workflows and recurring business processes.

Qualifications

What Essential Skills You Will Need

• 5+ years of experience in growth, business operations, strategy and operations, partnerships or a related commercial role
• Bachelor's degree in Business, Economics, Finance, Analytics or a related discipline
• Experience delivering growth initiatives or campaigns across multiple teams and channels.
• Strong project and stakeholder management skills
• Strong commercial skills, with the ability to turn data into clear business actions.
• Hands-on SQL or comparable data-analysis experience is strongly preferred; Python experience is an advantage.
• Experience in fintech, payments, BNPL, consumer banking or a two-sided marketplace is an advantage.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.