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RELX

Global information analytics and decision tools

Vertical Account Manager - Commercial Claims

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA$85.2k - $191.4k

About the Job

Requirements

  • A Bachelor's degree in Business or equivalent work experience is required.
  • Proven success in a consultative sales, account management, or business development role is required.
  • Commercial Property & Casualty insurance experience is required.
  • A strong understanding of commercial insurance claims processes, workflows, and operational challenges is required.
  • The candidate must be able to build and maintain relationships with key customer stakeholders.
  • The candidate must have strong communication, presentation, negotiation, and relationship management skills.
  • The candidate must have project management and analytical skills.
  • The candidate must be able to manage complex sales cycles involving multiple stakeholders and decision-makers.
  • The candidate must be able to travel up to 30% as required.

Responsibilities

  • Meet or exceed monthly and annual revenue objectives through effective account planning, opportunity management, and execution of sales strategies.
  • Develop and execute strategic account plans designed to protect existing revenue while identifying opportunities for growth and expansion.
  • Build and maintain relationships with key decision-makers and influencers, including claims executives, claims operations leaders, Special Investigations Unit teams, technology leaders, and innovation stakeholders.
  • Conduct discovery conversations to understand customer business objectives, operational challenges, and strategic initiatives.
  • Identify, develop, and close new business opportunities within existing and prospective customer accounts.
  • Manage customer retention plans and ensure continued customer satisfaction and solution adoption.
  • Develop gap analyses and account growth strategies to uncover incremental revenue opportunities.
  • Collaborate with Product Solution Specialists, Implementation Managers, Sales Support, and other internal partners to deliver customer outcomes.
  • Maintain a strong understanding of industry trends, competitive offerings, and emerging challenges impacting commercial claims organizations.
  • Manage the sales pipeline, forecasting, customer activity, and account planning within Salesforce and other sales tools.

Desired Qualifications

  • Direct claims experience is a strong plus.

About the Company

RELX

Global information analytics and decision tools

RELX is a global provider of information-based analytics and decision tools for professionals across scientific, technical, medical, legal, risk, business, and exhibitions industries. It operates in four segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Its products combine large datasets, analytics, and decision-support tools to help researchers, healthcare professionals, lawyers, and business leaders make informed choices, improve productivity, and achieve better outcomes. Revenue mainly comes from subscriptions, with additional income from transactional sales and advertising. RELX differentiates itself through its deep data assets, specialized industry knowledge, and multi-segment offerings that span content, analytics, and decision-support services. The company pursues a goal of delivering trusted information and insights while supporting corporate responsibility and alignment with the UN SDGs through its products and partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1894

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