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Axon

Builds weapons, cameras and software for police

Senior Sales Engineer 2

Pre-Sales Solution EngineeringPosted on Nov 12
Full-timeRemote in USA

About the Job

Requirements

  • An associate degree in Engineering or Computer Science (or an equivalent field), or at least five years of relevant experience.
  • At least five years of customer-facing pre-sales or consulting experience.
  • Experience selling software-as-a-service solutions.
  • Experience in networking, storage, virtualization, or related technologies.
  • Basic knowledge or curiosity about security, IPsec, information security, and hacking and exploitation tools and methodologies.
  • Basic knowledge of computer hardware, operating systems, and storage devices.
  • Ability to work independently with substantial latitude for action and decision-making while maintaining focus on optimal outcomes as part of a collaborative development effort.
  • Strong presentation skills and presence, technical acumen, ability to simplify complex topics, and ability to work cross-functionally.
  • Experience developing Statements of Work or similar documents.
  • Intermediate knowledge of routing and switching methodologies, telecommunications, and internet technologies.
  • Basic knowledge of virtualization and cloud technologies.
  • Willingness to travel up to 50%.

Responsibilities

  • Achieve mastery of Axon technologies and products.
  • Use written and oral communication skills to lead business and technical presentations effectively.
  • Hold technical conversations with information technology departments, including chief information officers, as well as channel-partner leadership and technical stakeholders.
  • Set and manage expectations with customers and team members.
  • Provide first-level technical support throughout the pre-sales cycle for opportunities.
  • Stay organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances.
  • Develop relationships with key partners to support growth within their customer base.
  • Provide professional responses to customer requests for proposals and requests for information.
  • Position the technology effectively against competitive offerings.
  • Represent Axon products, company values, and brand to customers and at field events such as industry and user conferences and technology summits.
  • Own the proof-of-concept and pilot process by coordinating logistics across stakeholders, assessing customer requirements and objectives, tailoring tests and findings, and assisting prospects with initial configuration and orientation.
  • Improve or develop technical documentation to improve understanding and customer or channel use of products and services.
  • Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering, and Marketing teams.
  • Develop Statements of Work for Professional Services needed for a binding quote.
  • Perform other duties and projects as assigned.

Desired Qualifications

  • Experience in end-user computing or cloud computing.
  • Network- and telecommunications-specific professional certifications, such as CCNA, CCNP, CompTIA Network+, or WCNA.

About the Company

Axon

Builds weapons, cameras and software for police

Axon builds public safety technology for police, emergency responders and security teams, combining connected devices with software that manages their work. Its TASER weapons and body cameras link field equipment to a cloud platform used throughout an investigation. Agencies use Axon Evidence to store recordings, control access and share case material with prosecutors, while its records and real-time operations tools organize reports and coordinate responses. Axon earns money from device sales and subscriptions that combine software, equipment upgrades and support over multiple years. Founded in 1993, Axon is headquartered in Scottsdale, Arizona.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

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