Avion Hospitality

Hotel management and advisory services

Loss Prevention Officer - PM Shift, Deep Night Shift

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeGrapevine, TX, USANo salary listedIn-person

About the Job

Requirements

At least one year of experience in loss prevention in a full-service hotel is required; only candidates with hotel experience will be considered.
TABC certification and CPR certification are required.
Excellent communication skills and a professional demeanor are required.

Responsibilities

Issue keys to designated hotel personnel, maintain accurate records, and ensure the keys are safeguarded according to hotel procedures.
Identify non-hotel personnel arriving at the employee entrance and verify their purpose for being on the property.
Inspect employee packages, purses, bags, and other belongings as employees enter or leave the property, as designated by hotel policy.
Ensure after-hours access to secured hotel areas is authorized, monitored, and documented according to hotel standards.
Work cooperatively with outside agencies, including police.
Coordinate emergency situations.
Investigate duress alarms and follow the applicable procedures.
Patrol the property, check designated points, and document actions according to departmental standards.
Resolve safety hazards and emergency medical situations.
Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints; complete documented reports according to departmental procedures.
Respond promptly to guest or employee accidents, administer first aid and CPR according to guidelines, follow departmental procedures, and communicate specified information to EMS or medical personnel as required.
Patrol parking lots and grounds.

Description

The Hilton DFW Lakes Executive Conference Center has an opening for Loss Prevention Officers. Officers work four days, 10 hours.

PM Shift is 12:00 to 10:00. The Deep night shift is 10:00 pm to 8:00 am.

Responsibilities and Duties

Issue keys to designated hotel personnel. Maintain accurate records and insure the safekeeping of such in accordance to hotel procedures.
Ensure all non-hotel personnel arriving at employee entrance are properly identified and their purpose for being on property verified.
Inspect employee packages, purses, bags, etc. as employees enter or leave the property as designated by hotel policy.
Ensure that after hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards.
Work with outside agencies (i.e., police) cooperatively
Coordinate emergency situations
Investigate duress alarms and comply with respective procedures.
Patrol the property, checking all designated points and document all actions, taken in accordance with departmental standards.
Resolve safety hazard and emergency medical situations.
Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports in accordance with departmental procedures.
Respond to the scene of guest/employee accident promptly; administer first aid/C.P.R. in accordance to guidelines and comply with all departmental procedures; communicate specified information to E.M.S./medical personnel as required.
Patrol parking lots and grounds
This is a full time position for afternoon, evening shifts. Excellent communication skills and professional demeanor.

Benefits

We offer an excellent benefits package including:

Medical, dental, vision prescription, and life coverage
Vacation and holiday pay
Free employee dining meals
Free Parking
Outstanding Team Member Travel Discount Program
Employer matched 401-K plan

Requirements

Qualifications and Skills

Position requires 1 year experience in loss prevention in a full service hotel. Only those with hotel experience will be considered.

Must be TABC and CPR Certified.

About the Company

Avion Hospitality

Hotel management and advisory services

Avion Hospitality is a hospitality company providing hotel management, operations, and advisory services for owners and investors. Its work spans property operations, sales and revenue strategy, food and beverage, accounting, human resources, and asset support. The portfolio includes select-service, full-service, and lifestyle hotels across multiple brands and markets. Avion operates in third-party hotel management, running properties on behalf of owners rather than functioning as a consumer hotel brand and connecting property-level guest service with portfolio-level commercial strategy and financial oversight. Brand standards and owner objectives must be translated into property-level execution.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Avion Hospitality

See more jobs