Program Analyst - Training Consultant
About the job
- A bachelor's degree in Health Informatics, Healthcare/Business Administration, Data Analytics, Information Systems, or a related field is required.
- At least 5 years of relevant clinical informatics or healthcare IT experience is required; Veterans Administration healthcare setting experience is preferred.
- Experience evaluating operations or programs using qualitative and quantitative methods, analyzing data, and developing metrics, reports, and decision-support materials is required.
- Strong analytical, problem-solving, communication, and stakeholder collaboration skills are required.
- Ability to meet Federal/VA security, privacy, and information-security requirements, obtain a Public Trust clearance, and travel as needed is required.
- Analyze healthcare informatics operations, EHR workflows, user feedback, and recurring support or training gaps to identify improvements.
- Embed with Tier 1 SMEs and coordinate site-specific user-support and refresher-training requests with local contacts and training stakeholders.
- Collect, validate, and analyze qualitative and quantitative support, adoption, and program data; develop concise metrics, reports, and status updates.
- Identify recurring user issues and recommend appropriate training, coaching, job aids, communications, or workflow improvements.
- Advise SMEs and training owners on revisions to FAQs, job aids, training materials, and user guidance following system or policy changes.
- Support EHR Go-Live and Post Go-Live activities through issue tracking, program coordination, adoption monitoring, and process analysis.
- Track activities, milestones, risks, and outcomes; evaluate whether support interventions address gaps and communicate recommendations to stakeholders.
- Experience with Oracle Health/Cerner Millennium, FEHR, VA VistA/CPRS, and VHA EHR modernization or Post Go-Live.
- Experience delivering or coordinating EHR workflow training, refresher sessions, workshops, office hours, coaching, and site-specific end-user support.
- Skill identifying learning needs, proficiency gaps, recurring user issues, and adoption barriers; recommending and assessing support interventions.
- Experience preparing or updating job aids, FAQs, training content, knowledge articles, and end-user communications with SMEs.
- Experience working with Tier 1 SME teams, training stakeholders, distributed sites, and change-management initiatives.
- Familiarity with dashboards, performance measurement, learning platforms, and SAFe/Agile teams.
About the company
Trilogy Federal provides financial management and IT consulting services to the U.S. federal government as a verified SDVOSB. Its work covers assessing and optimizing financial management solutions, migrating or enhancing systems to meet new requirements, and delivering data-driven reporting through Business Intelligence (BI) and Business Performance Management (BPM) tools. The company distinguishes itself through deep federal financial management expertise from a leadership team with over 60 years of combined experience, a practical, data-focused approach, and end-to-end support that aims for fiscal compliance and audit readiness. Trilogy’s goal is to help agencies achieve timely, reliable, and value-added financial reporting across programs of all sizes.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Arlington, West Virginia
Founded
2009
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Simplify's Take
What believers are saying
- March 12, 2026 hiring shows demand for Federal Financial and Momentum experts.
- July 2025 Vfmp Modernization Support Services awarded up to $4.6 million extends VA exposure.
- Broader VA modernization across OBO, VHA Finance, and Budget offices expands adjacent work.
What critics are saying
- VA concentration is brutal: one program shock can crush Trilogy Federal revenue in 2026.
- iFAMS commoditizes delivery work; Momentum integrators and prime contractors can displace Trilogy Federal.
- If VA pauses FMBT expansion, Trilogy Federal loses its clearest growth engine fast.
What makes Trilogy Federal unique
- VA iFAMS support gives Trilogy Federal a deep, defensible niche in federal ERP modernization.
- Jilee Rich joined as VP Growth on August 28, 2025, adding VA buying relationships.
- Seven successful iFAMS implementations anchor credibility with Veterans Affairs buyers.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Company Match
- Paid Vacation
- Paid Holidays
- Pet Insurance
- Phone/Internet Stipend
- Tuition and Training Reimbursement